2698 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
5 hours ago

Poll: 🤖 What skills do you think give a CV the ultimate edge in a robot-filled workplace?

The Team from Neighbourly.co.nz

The Reserve Bank has shared some pretty blunt advice: there’s no such thing as a “safe” job anymore 🛟😑

Robots are stepping into repetitive roles in factories, plants and warehouses. AI is taking care of the admin tasks that once filled many mid-level office jobs.

We want to know: As the world evolves, what skills do you think give a CV the ultimate edge in a robot-filled workplace?

Want to read more? The Press has you covered!

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🤖 What skills do you think give a CV the ultimate edge in a robot-filled workplace?
  • 83.3% Human-centred experience and communication
    83.3% Complete
  • 16.7% Critical thinking
    16.7% Complete
  • 0% Resilience and adaptability
    0% Complete
  • 0% Other - I will share below!
    0% Complete
6 votes
12 hours ago

Notices

Jane from Naenae

Hello.Neighbours,I will be opening the Pataka Aroha next Tues.We are situated at
427 Cambridge Tce
Nae nae,Lower Hutt
Hours.
Tues/Wed 9-2:30pm
Thurs 10-3:30pm
Fri 8:30-1pm.
Closed Stat Holidays.
Donations can be Dropped off during opening hours.Please ensure that all donations be in good condition to pass on to Needy Families Free.
MOB,0274315852.

14 hours ago

Emma’s wedding dress reveal tells a different love story

Shona McFarlane Retirement Village

A Valentine’s-inspired wedding dress show at Ryman Healthcare’s Logan Campbell Village is providing the perfect opportunity for residents to share memories of their romantic day.

But for Emma Muller, it has also turned into an opportunity to celebrate her late daughter Nicola, who died 19 years ago at the age of 37.

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