If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Some Choice News!
DOC is rolling out a new tool to help figure out what to tackle first when it comes to protecting our threatened species and the things putting them at risk.
Why does this matter? As Nikki Macdonald from The Post points out, we’re a country with around 4,400 threatened species. With limited time and funding, conservation has always meant making tough calls about what gets attention first.
For the first time, DOC has put real numbers around what it would take to do everything needed to properly safeguard our unique natural environment. The new BioInvest tool shows the scale of the challenge: 310,177 actions across 28,007 sites.
Now that we can see the full picture, it brings the big question into focus: how much do we, as Kiwis, truly value protecting nature — and what are we prepared to invest to make it happen?
We hope this brings a smile!
⛰️ Is Bream Head the ultimate Northland spot?
According to The Press, the Bream Head Scenic Reserve at Whangārei Heads has it all: the best views, the best forest, and the best adventures.
Do you have a hidden gem that gives Bream Head a run for its money?
We’re on a mission to find Northland's best "Secret Spots" 🤫
We want to hear from you! What is your go-to spot when you want to show off the best of the North to friends or family? 📸
Drop your recommendations (and photos!) in the comments below! 👇
Get up to $30,000 back* with your new home
Sign up to an independent apartment or townhouse at a participating Ryman village by 31 March 2026 and receive a $30,000 credit on settlement or sign up to a serviced apartment and receive a $10,000 credit on settlement*.
Imagine a new smart TV, your next getaway or furniture for your new home. With more money staying in your pocket, it’s yours to spend!
Discover the lifestyle that awaits.
*Participating villages only, Terms and conditions apply.
Loading…
