G
2113 days ago

Log In Woes

Gaylene from Hikurangi Coastal

I don't know how others feel about the terrible service offered by out Government Departments but I am heartily sick and tired of trying to access the information 'on our website' for Real Me, My IRD, and My MSD. It amounts to a Government not interested in providing a service. The systems they have set up are ridiculously difficult to access and heaven help anyone taking more than two tries to log in. They will cite security reasons but really it is merely a farce = they would be much better off hiring more staff! Oh the joy when one eventually manages to speak to a real person! I am sick to death of it. I finally sorted out Real Me recently by waiting to speak to a 'real person'on thee phone the next day! No business could run this way, they would lose customers! It is time some data expert looked into the two strikes and your out for 15 mins at the very least. Now I have been shut out from My IRD in attempting to make a claim for donations! Couldn't even access through Real Me so where is the service? My rant for the day.

More messages from your neighbours
21 hours ago

A Neighbourly Riddle! Don’t Overthink It… Or Do?😜

The Riddler from The Neighbourly Riddler

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

If you multiply this number by any other number, the answer will always be the same. What number is this?

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23 days ago

Poll: As a customer, what do you think about automation?

The Team from Neighbourly.co.nz

The Press investigates the growing reliance on your unpaid labour.

Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.

We want to know: What do you think about automation?
Are you for, or against?

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As a customer, what do you think about automation?
  • 9.6% For. Self-service is less frustrating and convenient.
    9.6% Complete
  • 43.4% I want to be able to choose.
    43.4% Complete
  • 47% Against. I want to deal with people.
    47% Complete
2570 votes
10 hours ago

Ready to make the most of retirement?

Jane Mander Retirement Village

From hobbies to adventures, there’s so much to enjoy!
- Explore new hobbies like gardening or painting
- Stay active with walking groups or cycling trails
- Learn something new with online courses or local classes
- Give back through volunteering or mentoring

Read the full article and take our fun quiz to find out which activities suit your personality best below!

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