C
2600 days ago

Returning Items to Mitre 10

Chris from Maunu

Happy New Year Everyone! Thought you might be interested in our experience.....We were bought a gift for Christmas, but we already had the same item. Obviously, we couldn't ask for the receipt as this was a present, so we went to Mitre 10, explained our dilemma and was refused point blank, any help. This item was $25., so quite a lot of money to 'loose'. No receipt/No refund/No bending the rules. It will be interesting to see if the Manager's Manager does phone us back..... We've been in this situation before with Bunnings and K Mart. Their Customer Service was exceptional (Australian companies, perhaps more flexible?) Needless to say, despite being previously good customers of Mitre 10, we will never be going there to shop again. Just a simple heads up, if you find yourself in the same position.

More messages from your neighbours
1 day ago

Poll: Should the government levy industries that contribute to financial hardship?

The Team from Neighbourly.co.nz

As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙

One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.

So we want to hear what you think:
Should the government ask these industries to contribute?

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Should the government levy industries that contribute to financial hardship?
  • 60.9% Yes, supporting people is important!
    60.9% Complete
  • 23.5% No, individuals should take responsibility
    23.5% Complete
  • 15.6% ... It is complicated
    15.6% Complete
327 votes
2 days ago

A Neighbourly Riddle! Don’t Overthink It… Or Do?😜

The Riddler from The Neighbourly Riddler

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

If you multiply this number by any other number, the answer will always be the same. What number is this?

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25 days ago

Poll: As a customer, what do you think about automation?

The Team from Neighbourly.co.nz

The Press investigates the growing reliance on your unpaid labour.

Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.

We want to know: What do you think about automation?
Are you for, or against?

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As a customer, what do you think about automation?
  • 9.7% For. Self-service is less frustrating and convenient.
    9.7% Complete
  • 43.2% I want to be able to choose.
    43.2% Complete
  • 47.1% Against. I want to deal with people.
    47.1% Complete
2603 votes