If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Brain Teaser of the Day 🧠✨ Can You Solve It? 🤔💬
How many balls of string does it take to reach the moon?
(Peter from Carterton kindly provided this head-scratcher ... thanks, Peter!)
Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!
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Ryman Village Open Days
Join us this Wednesday and explore our lifestyle, show homes and amenities.
More than just a place to live, Ryman villages are places where friendships grow, hobbies flourish and a genuine sense of community thrives.
The best way is to experience it for yourself. No appointment necessary!
Make the holidays easier this year!
We’ve pulled together a few clever Christmas hacks thanks to Ryman resident, Sullen - simple ideas to save time and stress so you can enjoy more of the festive fun.
A few favourites:
- Hang tree lights vertically for an even glow
- Use reusable gift bags for quick, eco-friendly wrapping
- Prep food ahead to keep Christmas Day relaxed
Click read more for the full list of tips.
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