2710 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
19 hours ago

Poll: If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓

The Team from Neighbourly.co.nz

In the Post's article on speeding penalties, the question is asked whether speeding fines are truly about road safety, or are they just a way to boost revenue for the Crown?

What do you think? Should speeding motorists receive speeding fines or demerit points?

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If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓
  • 32.5% The sting of a fine (Money talks!)
    32.5% Complete
  • 67.5% The threat of demerit points (Nobody wants to lose their license!)
    67.5% Complete
194 votes
8 hours ago

FUNERAL

Elma Pienaar from St Columba's Presbyterian Church

The church reserves the car park for church use only tomorrow from 8.30am to 12.30 for the funeral service of the late Mrs Garethe Liley.

13 hours ago

ORGAN RECITAL

Elma Pienaar from St Columba's Presbyterian Church

Sunday 8 March at 3.30pm. Hans Uwe Hielscher - German organist. Admission $10/koha. All are welcome. Bring a friend and enjoy a relaxing afternoon.

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