If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Poll: Are you a Te Huia fan?
All three Hamilton MPs appear to be united behind the retention of the Te Huia passenger rail service between Hamilton and Auckland, as well as potentially expanding it to Tauranga.
But whether Hamilton East’s Ryan Hamilton, Hamilton West’s Tama Potaka and soon-to-be Labour list MP Georgie Dansey have the combined power to shunt transport minister Chris Bishop and Prime Minister Christopher Luxon onto their line of thinking remains to be seen.
Are you a Te Huia fan? Tell us more in the comments (adding NFP if you don't want your words used in print).
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82.4% Yes
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17.6% No
Poll: Should the government levy industries that contribute to financial hardship?
As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙
One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.
So we want to hear what you think:
Should the government ask these industries to contribute?
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60% Yes, supporting people is important!
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25.7% No, individuals should take responsibility
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14.3% ... It is complicated
Wild weather in the Waikato
The Waikato really copped it over the weekend, with wild weather leaving a hefty clean-up bill that may run into the millions.
While things are looking calmer in the days ahead, there are still plenty of slips and flooded roads across the district — so if you’re heading out, take it easy and stay alert.
We want to know: How did you and your whānau get on over the weekend?
Want to see what recovery will look like from here? The Waikato Times has the latest.
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