2646 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
5 hours ago

Poll: Do you set New Year’s resolutions?

The Team from Neighbourly.co.nz

🎉 2026 is almost here!

We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?

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Do you set New Year’s resolutions?
  • 20% Yes! New Year, New Me
    20% Complete
  • 20% Yes - but I rarely stick to them
    20% Complete
  • 60% Nah - not for me
    60% Complete
5 votes
5 hours ago

Art in the Making

Arts for Health from Arts for Health Community Trust

Hands-On Art Workshops Hamilton – Learn 2D & 3D Art

Looking for art workshops in Hamilton? Our hands-on art workshops are perfect for beginners or anyone wanting to learn new art techniques and grow their creativity. In these workshops, you’ll learn 2D 3D skills using a wide range of art materials, while building confidence and developing your artistic abilities.


Whether you want to learn new skills, grow your creativity, or enjoy a full hands-on art workshop, these art workshops in Hamilton are the perfect place to start. Enrol now and start learning!

Book at www.artsforhealth.co.nz...

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11 hours ago

From rugged campsite to 7.5ha resort

Libby Totton Reporter from Waikato Times

Grant Kilby has always loved camping. His mum was director of health at the YMCA, and he would attend YMCA camps in the school holidays. “I think it was mandatory that I was there,” he jokes.

He went on camping holidays with his parents, and later, took his own kids.
“Camping’s been in my blood.”

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