If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10.4% Yes! New Year, New Me
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20.8% Yes - but I rarely stick to them
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68.7% Nah - not for me
Adults Arts Therapy
Discover the benefits of art making at Arts for Health. Our Wednesday art therapy class offers a creative, relaxing escape. Guided by Scarlett, you'll engage in artful activities designed to help you unwind and reconnect with yourself as you paint, draw, design and experiment with a wide range of art materials. This art therapy class is ideal for adults, no experience is needed - just bring yourself, and we’ll provide all materials and equipment. With a limit of only 8 participants, you'll enjoy a personalised experience and meet some amazing people along the way.
Book now at www.artsforhealth.co.nz...
Treasured Book Workshop Series
Create your own treasure book in this eight-week Hamilton workshop. Choose your cover, pick your papers, and learn simple book-binding techniques to craft a one-of-a-kind keepsake filled with pockets, textures, and space for your stories.
This workshop is all about slowing down, exploring new skills, and enjoying time just for you.
A relaxed, creative space to make something meaningful and uniquely yours.
Book now at www.artsforhealth.co.nz...
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