okato, Greymouth

Have you got your tickets yet?

Have you got your tickets yet?

For only $15 a ticket, you could win a fully furnished home located in stunning Papamoa. Buy your tickets today!

13 hours ago

Could the jury service process be improved?

The Team from Neighbourly.co.nz

Every year, thousands of New Zealanders are called up to serve as jurors in the High and District Courts, and it's an important way to contribute to your country.

But for some, jury service can be a huge disruption and a financial burden. Do you think changes could be made to our jury … View more
Every year, thousands of New Zealanders are called up to serve as jurors in the High and District Courts, and it's an important way to contribute to your country.

But for some, jury service can be a huge disruption and a financial burden. Do you think changes could be made to our jury service system to address these challenges?

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13 hours ago

Get That Healthy Gut Feeling

Xtendlife

Hi neighbours – it's the team from Xtendlife!

Boost your digestive health and vitality with Xtendlife’s Healthy Gut Bundle. Featuring prebiotic-rich Kiwi-Klenz and premium Omega 3 / QH Premium CoQ10 fish oil, it provides your body with gut-friendly nutrients to foster beneficial … View more
Hi neighbours – it's the team from Xtendlife!

Boost your digestive health and vitality with Xtendlife’s Healthy Gut Bundle. Featuring prebiotic-rich Kiwi-Klenz and premium Omega 3 / QH Premium CoQ10 fish oil, it provides your body with gut-friendly nutrients to foster beneficial bacteria growth, enhance protein digestion, and reduce bloating and toxin accumulation. Visit our website to discover better digestion.

In good health,
The Xtendlife Team
Find out more

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13 hours ago
13 hours ago

Road Reconstruction Work

Waka Kotahi NZ Transport

From early June, road reconstruction work will begin on State Highway 2, High Street, Carterton until early July, weather permitting.

The works are between Rhodes Street and south of Andersons Line. Southbound vehicles will need to detour at Somerset Road, Carters Line and Park Road which adds a… View more
From early June, road reconstruction work will begin on State Highway 2, High Street, Carterton until early July, weather permitting.

The works are between Rhodes Street and south of Andersons Line. Southbound vehicles will need to detour at Somerset Road, Carters Line and Park Road which adds a significant amount of time to journeys. Northbound traffic can travel through High Street with speed limits in place. We encourage you to plan ahead to avoid delays.

This section of the road is in poor condition so it’s important for the safety of everyone who uses the road that this work is undertaken. The works will be unavoidably disruptive for the Carterton community and SH2 users in the Wairarapa.

We appreciate that roadworks are inconvenient for neighbours, and thank the community in advance for their patience while we complete these major works.
Find out more

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13 hours ago

Do good in the dark times

Victim Support

The impact of crime, suicide, and traumatic events can be overwhelming, but as a Victim Support volunteer, you can help victims navigate their darkest moments. With your empathy and support, victims can feel empowered to take the next steps.

Our volunteers are everyday heroes who provide … View more
The impact of crime, suicide, and traumatic events can be overwhelming, but as a Victim Support volunteer, you can help victims navigate their darkest moments. With your empathy and support, victims can feel empowered to take the next steps.

Our volunteers are everyday heroes who provide essential guidance and a listening ear. You don’t need to be a professional; just bring your genuine self and a willingness to make a difference. Join our team and be the difference in someone's life today.

With heartfelt thanks,
The Victim Support Team
Find out more

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1 hour ago

Do you think Cambridge has something special?

Libby Totton Reporter from Cambridge Edition

A run of citizens stepping in to stop crims in their tracks has Cambridge leaders singing their praises and even an expert on crime says there’s a reason the town fosters such a spirit.

The leafy town south of Hamilton has seen good Samaritans grabbing the headlines as they put offenders in … View more
A run of citizens stepping in to stop crims in their tracks has Cambridge leaders singing their praises and even an expert on crime says there’s a reason the town fosters such a spirit.

The leafy town south of Hamilton has seen good Samaritans grabbing the headlines as they put offenders in their place.

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1 hour ago

Have you ever watched Punjab dance?

The Team Reporter from Hamilton Press

Folk dance experts travelled nearly 13000 kilometers to judge a dance competition held in Hamilton - and with the dazzling display of colour, dance and music on offer, their trip was well worth it.

About 700 people gathered on Saturday to watch 28 teams take part in the Bhangra and Gidha Cup … View more
Folk dance experts travelled nearly 13000 kilometers to judge a dance competition held in Hamilton - and with the dazzling display of colour, dance and music on offer, their trip was well worth it.

About 700 people gathered on Saturday to watch 28 teams take part in the Bhangra and Gidha Cup 2024 - at Globox Arena, organised by city-based Riwayat-e-Punjab Folk and Culture Club.

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1 hour ago

Would you like a property somewhere like this?

Libby Totton Reporter from Waikato Times

A recent forced sale has freed up one of the last large hilltop swathes of Raglan for potential development.

Last Friday, 21 Upper Wainui Road, a property with two dwellings, 2.6 hectares of land and stunning coastal views, went under the hammer in a court-ordered sale, reaching a final price of… View more
A recent forced sale has freed up one of the last large hilltop swathes of Raglan for potential development.

Last Friday, 21 Upper Wainui Road, a property with two dwellings, 2.6 hectares of land and stunning coastal views, went under the hammer in a court-ordered sale, reaching a final price of $2,040,000.

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8 days ago

Share your most delicious (but affordable!) go-to meal...

The Team from Neighbourly.co.nz

Winter is knocking at the door and the cost of living has already made itself at home. So let's help each other out by sharing your meal ideas that don't break the bank.

Comment below with your go-to meals that are delicious and affordable.

Type 'Not For Print' if you wish… View more
Winter is knocking at the door and the cost of living has already made itself at home. So let's help each other out by sharing your meal ideas that don't break the bank.

Comment below with your go-to meals that are delicious and affordable.

Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.

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3 days ago

A Whole New Lifestyle

Acacia Cove

Care, Community, And Connection

Acacia Cove, a country-style village situated on the beautiful Wattle Downs Peninsula has 31 weekly activities.

For those who appreciate the tranquility of an estuary setting Acacia Cove has it all, as well as its own restaurant, heated indoor pool, library, … View more
Care, Community, And Connection

Acacia Cove, a country-style village situated on the beautiful Wattle Downs Peninsula has 31 weekly activities.

For those who appreciate the tranquility of an estuary setting Acacia Cove has it all, as well as its own restaurant, heated indoor pool, library, bowling green and gym.

Whether you choose to live in a villa or one of our luxurious apartments, you’ll have the security of a 24 hour, fully monitored emergency call system built in.
If you’re aged 60 or over, value your independence but want greater security, come and have a look at the superb properties we have to offer.

Contact long time manager Bruce to book a visit today!
(09) 268 8522.
admin@ocaciacove.co.nz
Find out more

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3 hours ago

Fancy a tank of gas?

The Team from Neighbourly.co.nz

These members have been drawn as our winners of the $100 petrol vouchers. Congrats to:

Sheryl Thompson from Hamilton

Tane LcLeay from Three Kings

Sandeep Kaur from Hastings

View more
These members have been drawn as our winners of the $100 petrol vouchers. Congrats to:

Sheryl Thompson from Hamilton

Tane LcLeay from Three Kings

Sandeep Kaur from Hastings

Sarah Bolton from Thorndon

Not a winner? Good luck next time!

Winners can get in touch here or by emailing helpdesk@neighbourly.co.nz before 4th June.

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4 days ago

The Building Guys

The Team from The Building Guys

Call us today! If you’re looking for a friendly family run business with over 35 years renovation experience then choose us.

We are based in East Auckland and have a team of good qualified people – Jade (the builder), Kelvin (the plumber), Chevi (the electrician) and Russell (the tiler) to … View more
Call us today! If you’re looking for a friendly family run business with over 35 years renovation experience then choose us.

We are based in East Auckland and have a team of good qualified people – Jade (the builder), Kelvin (the plumber), Chevi (the electrician) and Russell (the tiler) to do every job right. Our team follows industry guidelines on coronavirus safety procedures to keep your family protected.

Book online using the link below or call Lucy on 021 022 55 388 for a chat about your amazing renovation plans.

Be safe!
Find out more

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13 hours ago

Think on this...

Riddles from The Neighbourly Riddler

What's ahead of you but can’t be seen?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed? No worries!… View more
What's ahead of you but can’t be seen?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed? No worries! Simply head here and click once on the Following button.

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4 days ago

The Resene Wallpaper Sale is on!

Resene

Now is your chance to dress up your walls and save 25% off* the extensive range of Resene wallpapers available at your local Resene ColorShop! Patterned or bold, textured or neutral – there’s something to suit all tastes. Offer ends 17 June 2024.

* Discount off the normal retail price at … View more
Now is your chance to dress up your walls and save 25% off* the extensive range of Resene wallpapers available at your local Resene ColorShop! Patterned or bold, textured or neutral – there’s something to suit all tastes. Offer ends 17 June 2024.

* Discount off the normal retail price at Resene owned ColorShops and participating resellers. Excludes wall decals, WallPrint and clearance items. Not available in conjunction with any other offer.

View the full selection of wallpapers at your local Resene ColorShop and get a taste of some of the options online.
Find out more

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19 days ago

And the 2024 Prospa Local Business Hero is...

Prospa

A huge congratulations to mother and son duo, Mary and Sam Danielson from The Puketapu Hotel.

The votes for all finalists have been tallied and they have been chosen by Neighbourly members across the country as the Prospa Local Business Hero of 2024.

The Puketapu Hotel was nominated by a … View more
A huge congratulations to mother and son duo, Mary and Sam Danielson from The Puketapu Hotel.

The votes for all finalists have been tallied and they have been chosen by Neighbourly members across the country as the Prospa Local Business Hero of 2024.

The Puketapu Hotel was nominated by a local called Margaret and the nomination reads:
'On Feb 14, 2023, Cyclone Gabrielle flooded many of the rural areas. Puketapu Hotel went under perhaps half a meter of water. However, immediately Mary Danielson and her son, Sam Danielson, along with their loyal staff pulled it together to cook copious amounts of food that without electricity would have been wasted. Throughout the years many of us have been treated with a pub gathering where we can reconnect and a free meal. At Christmas there was Santa, games, gifts for kids, donated patchwork for adults, an ice cream truck and lots of camaraderie.
This February on the cyclone anniversary, they again pulled out the stops to give hundreds of us a special night. We are all tired of the cyclone cleanup and they understood that it was needed.'

Such a deserving business and team, well done Mary and Sam. And thank you to all those who voted!

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6 days ago

Stay healthy for them this winter.

Ministry of Health

Get the best protection you can before winter. The flu vaccine is free if you’re over 65. It’s also free for pregnant people and for many others with certain underlying health conditions, including diabetes, heart and lung diseases, and mental health conditions.

To book your flu vaccine … View more
Get the best protection you can before winter. The flu vaccine is free if you’re over 65. It’s also free for pregnant people and for many others with certain underlying health conditions, including diabetes, heart and lung diseases, and mental health conditions.

To book your flu vaccine contact your doctor, pharmacy or healthcare provider, or visit our website.
Find out more

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3 days ago

Find a Retirement Village in New Zealand

Ernest Rutherford Retirement Village

Ryman Healthcare offers the very best of retirement living and aged care with retirement villages throughout New Zealand. You'll find Ryman retirement villages near you, each with a unique personality and a range of living and care options. Gain a lifestyle you can thrive in and connect with … View moreRyman Healthcare offers the very best of retirement living and aged care with retirement villages throughout New Zealand. You'll find Ryman retirement villages near you, each with a unique personality and a range of living and care options. Gain a lifestyle you can thrive in and connect with like-minded people in a welcoming community. 

In addition to independent and assisted living, Ryman villages offer a range of care options. Depending on the village, the levels of care we provide include rest home, hospital, specialist dementia care, and respite care. In some instances we may also be able to offer rest home care in an assisted-living apartment. This option enables you to remain in your own apartment but with a little extra support.  

Click read more for the full article.

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7 days ago

Creativity thrives in Tauranga’s new learning hub

NZ Lotto

Tauranga’s Incubator Creative Hub unveils new campus

In the heart of Tauranga's creative landscape, what began as a small studio space has now blossomed into a vibrant and expansive creative hub thanks in part to lottery funding support from Te Puna Tahua Lottery Grants Board. The … View more
Tauranga’s Incubator Creative Hub unveils new campus

In the heart of Tauranga's creative landscape, what began as a small studio space has now blossomed into a vibrant and expansive creative hub thanks in part to lottery funding support from Te Puna Tahua Lottery Grants Board. The Incubator Creative Hub was established at The Historic Village in 2013, with an aim to provide studios and events, support for the creatives in the community, and to attract art groups.

Within a few years of opening, the founders of the Hub saw a huge appetite from the community – but the hub operated in a single room which could only accommodate a small group comfortably. Lotto New Zealand players through Local Grants have helped create the ‘Creative Community Campus’ - a new multi-room, indoor-outdoor haven established in a renovated pre-school building, adding a modern and versatile space.

The Hub now operates an umbrella of sixteen distinct creative entities including five galleries, a music venue, a whakairo hub, artist studios, a photography lab, designer clothing stores and a hip hop/R&B studio. With one hundred percent of Lotto New Zealand profits being returned to local communities, every time you play a Lotto New Zealand game, you’re a Kiwi helping organisations like The Incubator Creative Hub foster a strong, inclusive, and connected community.

Read more Local Grants recipient stories.
Find out more

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4 days ago

‘Who is in and who is out?’: Tensions over Westport flood scheme

Nicole Mathewson Reporter from The Press

By local democracy reporter Brendon McMahon:

Nearly three years after a devastating flood displaced hundreds of residents in Westport, they have been told a solution is near.

But at the Westport Rating District Joint Committee annual meeting, held in public for the first time on Wednesday, … View more
By local democracy reporter Brendon McMahon:

Nearly three years after a devastating flood displaced hundreds of residents in Westport, they have been told a solution is near.

But at the Westport Rating District Joint Committee annual meeting, held in public for the first time on Wednesday, residents called for more transparency and raised fears the town remains as vulnerable to the next big flood.

The committee is charged with making recommendations to the West Coast Regional Council on the build and future maintenance of the ring bank flood protection scheme for the West Coast town.

Phil Rutherford, a former Buller District councillor, said greater clarity was also needed in the map of the proposed scheme for residents needing to know "who is in and who is out", he said.

Later in the meeting chief engineer for the scheme, Peter Blackwood, said mitigation options for two areas currently excluded under the scheme - Snodgrass Rd and Carters Beach - have yet to come.

Lifelong Westport resident Kevin Smith recalled the 1970 Westport flood, but "the talk" of the last 54 years had not translated to action by the authorities until the July 2021 event.

And the 2021 and 2022 floods "were no bigger" than previous 'record' floods, stretching back more than 70 years, Smith said.

"What was different was the amount of damage," he said.

Westport's inland flood defences on the Buller and Orowaiti rivers at Organs Island had served their purpose in 1950.

But since then, Westport had expanded in a way that heightened risk to people, he said.

"The 1950 flood, everything worked very well. It was a bigger flood than what we have just endured. Why aren't we learning?

"I think we should have a report on what caused the damage. The damage was man-made. What we have done is built in silly places."

Smith said the community needed to work through the flooding damage and the causes.

For now, Westport remained as vulnerable as it was in the July 2021 floods, he said.

"There is a flood coming: will we get the walls built in time? That's up to you people."

Councillor Brett Cummings said repair work had already been done on the historic flood defences, just east of Westport, to help with the next flood.

And councillor Frank Dooley defended council's expert approach to solve the problem, which it was required to do by statute, "not based on community opinion but on expert opinion".

Snodgrass Rd resident Paul Reynold, a trenchant critic at the way Westport's inland flood defences and the Orowaiti overflow had been left to deteriorate, suggested councils approach was "anything but expert".

The regional and the Buller District councils "had a hand in causing the flood".

"We've had three years of charade around avoiding the cause," Reynolds said.

"There has been no effort to define the cause of the 2021 flood - no problem can be solved without first identifying what caused the problem."

Reynolds said the underlying issues were identified and presented to both councils in 2015.

"Council already had a document by 2021 warning of the risk.
"It was ignored for six years … in the filing draw of council."

He suggested the current scheme, including flood defence walls, was not the best option.

"The walls will eventually burst in the event of a major flood - with the loss of life."

Regional council chief executive Darryl Lew said the Government's $22.9m contribution, announced a year ago, had now come through after a technical review found its scheme "was sound".

The money - in reality $15.6m for physical flood protection works - was now being drawn down and should be built by 2027.

He said the benefit classes for properties falling within the scheme will soon be be formally identified as the design is finalised.

7 days ago

The road reconstruction works on State Highway 2

Waka Kotahi NZ Transport

The road reconstruction works on State Highway 2, Chapel Street, Masterton have been progressing well. The works will finish early June, weather permitting.

Throughout the works, one side of the road will be closed a time, day and night, all week. Light vehicles will need to detour down Dixon … View more
The road reconstruction works on State Highway 2, Chapel Street, Masterton have been progressing well. The works will finish early June, weather permitting.

Throughout the works, one side of the road will be closed a time, day and night, all week. Light vehicles will need to detour down Dixon Street, and heavy vehicles to detour at Ngaumutawa Road.

Visit for more information.
Find out more

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6 days ago

Choose the right hearing device for you

Triton Hearing

We believe kiwis should have unbiased hearing device information.

Order your free Consumer’s Guide To Hearing Aids 2024 to learn about all the best hearing devices on the market, including features, styles, and prices.

This comprehensive guide is researched, written and produced by an … View more
We believe kiwis should have unbiased hearing device information.

Order your free Consumer’s Guide To Hearing Aids 2024 to learn about all the best hearing devices on the market, including features, styles, and prices.

This comprehensive guide is researched, written and produced by an independent third party.

Trusted by over 20,000 New Zealanders, visit our website to order a copy and have it delivered to your door.

The Triton Hearing Team
Find out more

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7 days ago
7 days ago

Congratulations to...

The Team from Neighbourly.co.nz

Our Tuesday prize draw is here and the following members have won a $50 movie voucher:

Nazim Molla from Te Atatu South

Cassie Stirling from Napier

Jacob Ferris from Saint Martins

View more
Our Tuesday prize draw is here and the following members have won a $50 movie voucher:

Nazim Molla from Te Atatu South

Cassie Stirling from Napier

Jacob Ferris from Saint Martins

Shania Kenny from Woolston

Are you a winner? Get in touch with our Neighbourly team here to claim your prize.

Not a winner this time? Come back each Tuesday and we will have ongoing prize draws and more winners!

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7 days ago

Love Local back for fifth year

Porirua City Council

One of the biggest events on the Porirua calendar is set down for 8 June this year: the Love Local Expo.

Te Rauparaha Arena will be bursting at the seams as vendors showcase the best that our city has to offer, from products and services, to crafts and community events.

There will be … View more
One of the biggest events on the Porirua calendar is set down for 8 June this year: the Love Local Expo.

Te Rauparaha Arena will be bursting at the seams as vendors showcase the best that our city has to offer, from products and services, to crafts and community events.

There will be offerings including craft beer, cupcakes, jewellery, custom homewares, gyms and cheerleading, activities and exhibits.

Love Local began in 2020 as a response to the Covid-19 pandemic, giving Porirua businesses a boost coming out of lockdowns.

There are many ways to get to Te Rauparaha Arena for the expo – catch the train to Porirua and walk or e-scooter around the harbour path to the venue, catch a bus to stops on Norrie St and Lyttelton Ave, or park close by. Car parking might be difficult to get in the Arena car park on the day.

Love Local Expo, free entry, Saturday 8 June, 10am-4pm, Te Rauparaha Arena.
For more information

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7 days ago

Coast council LTP submissions ‘fairly low’

Nicole Mathewson Reporter from The Press

By local democracy reporter Brendon McMahon:

Just six of 25 submitters to the West Coast Regional Council 2024-34 long-term plan (LTP) will appear at a hearing in Greymouth on Tuesday.

The proposed 10 year plan proposes an average 27% general rates increase in 2024-25 to partly fund a … View more
By local democracy reporter Brendon McMahon:

Just six of 25 submitters to the West Coast Regional Council 2024-34 long-term plan (LTP) will appear at a hearing in Greymouth on Tuesday.

The proposed 10 year plan proposes an average 27% general rates increase in 2024-25 to partly fund a proposed budget of $25.2 million for the next financial year.

The other option in year one - to increase general rates by 44% - was based on rates alone funding.

However the preferred option in the proposed LTP is to reduce the full annual budget impact on ratepayers in the first few years by borrowing.

Engagement in this LTP has been relatively low compared to the previous two LTP processes in the past seven years.

A report for Tuesday's hearing notes previous LTPs received "moderate to high" submissions.

The current 2021-31 LTP received 621 submissions while the previous LTP in 2018 saw 73 submissions.

"Compared to the 22,000 rating units on the Coast, it's a fairly low turnout," West Coast Regional Council chairperson Peter Haddock admitted on Monday.

But he believed the low submissions in 2024 was a positive reflection on what the current council had moved on in the past year.

"It shows clearly that people understand that there has been clear change at council for the better.

"No-one wants rates increased but I think that it shows that change was necessary.

"The council was in a pretty broken state and it needed money spent on it right across the board."

Haddock cited the council's less than fit IT system, and accounting system linked to the "rates error" late in 2023 as an example, aside from the governance upheaval.

He said the LTP strategy was to invest in staff and systems to ensure "a well oiled machine".

At the same time the regional council general rate, compared to the three district councils was "relatively low," he said.

People still needed to watch their targeted special rating district levies, above the general rates and uniform annual general charge.

Significantly the proposed LTP ushered in special rates for Westport residents (a 539% bump) for the first time to pay for the already budgeted share of their Government co-funded $22.9m flood resilience scheme.

Yet there was apparently little kickback on it, Haddock said.

"I think it shows that people accepted that they want that for the betterment for their community.

"It's unfortunate it does cost … let's not forget they are being subsidised."

Haddock compared the future benefit for Westport to that of the Greymouth Floodwall scheme via special rates for 30 years, "for the betterment of the town".

Under the proposed LTP "balancing the budget" and whether council should shoulder the Predator Free Te Kinga project were the two main consultation topics.

Ratepayers were also asked to comment on the LTP financial and infrastructure strategy, policies, and user fees and charges.

Comment was also sought feedback on the planned transfer to its ownership of the Grey District Council owned Greymouth Floodwall, and the Westland District Council-built Havill Wall protection bank at Franz Josef.

Under the first general rates increase option all properties in the Grey District will pay the following per $100,000 of capital value:
* General rate, a $14.70 increase from $50.26 to $64.96 in 2024-25,
* Emergency management levy increase from $10.17 to $4.58,
* The one district plan (Te Tai o Poutini Plan) decreases from $15.22 to $3.99 in 2024-25,
* The Uniform Annual General Charge in 2024-25 increases $36.31 to $192.59.

It means a Grey District dwelling worth $300,000 will see their total general rates bill increase to $443.70 in 2024-25.

This is made up of:
* General rate, $194.89
* Emergency management, $4.27
* Te Tai o Poutini Plan, $11.96
* Fixed UAG charge, $192.59

That excludes any special rating district levy, such as for the Greymouth Floodwall area.

7 days ago

Roadworks on SH18 from 26 May to 4 June

Waka Kotahi NZ Transport

From 9pm to 5am (nights) traffic management will be in place between Brigham Creek Road and Squadron Drive.

Sign up to email alerts for SH18 to stay informed.
Sign up now

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7 days ago

$700,000 mistake left to fester at Coast council for three years

Nicole Mathewson Reporter from The Press

By local democracy reporter Brendon McMahon:

A billing mistake that saw a debt of just over $701,000 sit on the West Coast Regional Council books for three years should never happen again, according to the head of its finance committee.

Council this week congratulated itself on the recovery … View more
By local democracy reporter Brendon McMahon:

A billing mistake that saw a debt of just over $701,000 sit on the West Coast Regional Council books for three years should never happen again, according to the head of its finance committee.

Council this week congratulated itself on the recovery of long standing debt in the past few months, the ongoing rebuild of its finance management system, and a pending report back on four internal audits driving the rebuild.

However, Risk and Assurance Committee chairperson Frank Dooley (pictured) said the error made back in 2021, leaving a $701,718 debt on the council's books, still needed to be cleared up through the council's annual reporting.

Caused by a "clerical error", the debt was indicative of the council's previous dysfunction where a billing mistake was left to fester instead of being proactively followed up, he said.

"It was a double up in an invoice.

"You just don't follow up three years later," Dooley said.

A public outcry in late 2023 spurred a flurry of activity by council to sort out its rates and debt systems after some ratepayers were overcharged by up to 300% in the first installment for 2023-24.

It has already adopted a new system to chase up external debt and internal audit reviews are currently underway into:
* cash handling
* credit card and fuel card expenditure
* procurement (capital and operational)
* rates setting and charging processes.

Chief executive Darryl Lew said the findings should be reported directly to the committee by June.

He said it reflected "a significant body of work" with new actions out of it needing to align now with the 2024-34 long-term plan and a planned revision of council's committee structures, he said.

Councillor Peter Haddock said council's commitment to do a fix up had been quite a resource commitment when it was "running low".

But it was essential to rebuild the organisation.

Councillor Peter Ewen said that was significantly helped by changes at the top in the past year, with the chair replaced and a new chief executive.

"A lot of the progress that has come about is because we now have communication between the chair and the chief executive.
"It's made a hell of a difference," Ewen said.

On May 16, Dooley told LDR the $701,718 dated back to a claimant being invoiced twice and the amount then being carried over in council's debtors' ledger.

He said there had been no inquiry until recently about it when it became clear the amount was disputed.

The "mistake" had made a $700,000 impact on council's bottom line.

"The impact of that $700,000 reversal will probably be in the annual report."

Dooley said at this point he was unsure if that particular mistake could have been repeated.

"I don't really know but that's why you have to drill down debtors on a regular basis - that's when you pick it up.

"Errors have to be investigated and corrected, and that hasn't been happening," he said.

Council was now working with its auditors to build new systems including ensuring accurate rendering of rates debt.

"We're starting to drill down, asking are they accurate or not?

"I've got a lot of confidence now … we're putting in place the appropriate procedures and controls so we can manage this on a day to day basis and make it effective."

Dooley said part of the issue had been inadequate staff numbers - despite some question around an increase in staff at council.

"If you don't have those people doing the right job, it creates inefficiencies, and creates a massive cost to the ratepayers - every time we make a mistake it costs.

"I'm really pleased about the progress."

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7 days ago

Haven Falls Funeral Home Ki Rotorua

Haven Falls

Haven Falls are very blessed to be opening their new branch in Rotorua.

Located at 271 Old Taupo Road, Rotorua these facilities offer a large chapel, dining hall and extended off road parking.

We invite you at anytime to pop in and speak with one of our team members and have a look around … View more
Haven Falls are very blessed to be opening their new branch in Rotorua.

Located at 271 Old Taupo Road, Rotorua these facilities offer a large chapel, dining hall and extended off road parking.

We invite you at anytime to pop in and speak with one of our team members and have a look around the facilities offered.

We operate 24 hours 7 days a week.
0800 428366
Find out more

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8 days ago

Have you got your tickets yet?

Heart Foundation Lotteries

Don’t miss out! For only $15 a ticket, you could be in to win this brand-new, fully furnished Jennian home located in stunning Papamoa, worth just over $1.1 million.

Featuring three bedrooms, two bathrooms and an open-plan kitchen, living and dining area, this home is waiting to be loved by … View more
Don’t miss out! For only $15 a ticket, you could be in to win this brand-new, fully furnished Jennian home located in stunning Papamoa, worth just over $1.1 million.

Featuring three bedrooms, two bathrooms and an open-plan kitchen, living and dining area, this home is waiting to be loved by its new owner.

Make this property your permanent residence, a holiday home, a rental, or you can simply sell it! Get your tickets today.
Find out more

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7 days ago

The mobile breast screen unit is coming to Otaki

Mid Central DHB

Now in Otaki until 22nd May

The site is located at Ngā Purapura, 145 Tasman Road, Otaki.

Click here to book an appointment or call us at 0800 270 200.
Find out more

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15 days ago

Poll: Have you ever been bullied?

The Team from Neighbourly.co.nz

People associate bullying with children in schools, but it can actually stretch beyond childhood to workplaces or neighbourhoods.

This Friday is Pink Shirt Day, which began in Canada in 2007 when two students took a stand against homophobic bullying after a new student was harassed for wearing … View more
People associate bullying with children in schools, but it can actually stretch beyond childhood to workplaces or neighbourhoods.

This Friday is Pink Shirt Day, which began in Canada in 2007 when two students took a stand against homophobic bullying after a new student was harassed for wearing pink. People across the globe are now encouraged to wear pink on this day to take a stand against bullying and promote inclusivity.

Have you or your whānau ever experienced bullying? Share your thoughts on Pink Shirt Day below.

Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.

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Have you ever been bullied?
  • 80% Yes
    80% Complete
  • 19.5% No
    19.5% Complete
  • 0.4% Other - I'll share below
    0.4% Complete
1858 votes
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