If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Poll: Is dumping an issue in your neighbourhood?
There's nothing worse than strolling around the streets in your neighbourhood and seeing dumped rubbish.
Have you noticed this in your area? What could we do to combat this around the country?
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0% Yes, I've seen some illegal dumping
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0% No, our neighbourhood is pretty good
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0% Other - I'll share below
Can you crack Today’s neighbourhood conundrum?
Without a bridle or a saddle, across a thing, I ride a-straddle. And those I ride, by help of me, though almost blind, are made to see. What am I?
Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.
Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
Changing the conversation around dementia
Reducing stigma starts with the words we use, and shifting the way we talk about dementia is a powerful step forward. This World Alzheimer’s Month, Ryman is highlighting the importance of reducing the discrimination caused by stigma surrounding people living with dementia.
Caroline Bartle, Ryman’s Dementia Care and Innovations Lead, says that using appropriate language when referring to people with Alzheimer’s and other types of dementia can foster a more inclusive society. This not only benefits those experiencing cognitive decline but also their families and the wider community.
Click read more for the full article.
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