2129 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
4 days ago

Have your shopping habits changed?

Amy Ridout Reporter from The Nelson Mail

Nelson retailers say sales have hit a worrying low, prompting them to cut staff numbers and tighten their belts. A street stall vendor told council that as well as the cost of living crisis, shopping patterns had changed, with more people making purchases online from places like Temu. Do you still head into town to buy essentials? Or are you hitting the internet?

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5 days ago

Best medical alarms

Ernest Rutherford Retirement Village

Do you feel less steady on your feet than you used to be, or perhaps have already experienced a fall or seizure? If so, a medical alarm can help you regain your independence and confidence.

If you have a medical emergency or fall, just press the button on your personal medical alarm and speak to an operator through the built-in speaker. If you can’t speak, an ambulance will be dispatched immediately.

There are a number of different medical alarm options available in New Zealand, so you will be able to find one that suits your needs.

Click read more for the full article.

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7 days ago

Update your Covid protection

Health New Zealand

It might not be making quite so many headlines these days, but unfortunately, Covid is still here. If you’re 65 or over, taking care of yourself is just as important as ever.

The good news is, keeping up to date with the Covid vaccine can help protect you from serious illness. It’s free and recommended for you and many others as long as you haven’t had the vaccine, or Covid, in the last 6 months.

To book your vaccination, go to BookMyVaccine.nz or talk to your healthcare provider.
Book now

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