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We are often asked to advise on disputes over consumer goods such as costly electronic items, household furniture and sports equipment. Helpfully we usually can say that our clients have more rights than they are lead to believe by the retailers they're dealing with.
The Consumer Guarantees … View moreWe are often asked to advise on disputes over consumer goods such as costly electronic items, household furniture and sports equipment. Helpfully we usually can say that our clients have more rights than they are lead to believe by the retailers they're dealing with.
The Consumer Guarantees Act for example provides rights and guarantees for you as a consumer when purchasing goods or services for your personal and household use. It applies to any retail sale of goods or services, but not private sales.
That Act gives a number of guarantees about the ownership, delivery and purpose of a product, but it’s more commonly used as protection and a sword when goods aren’t of an acceptable quality or they are not fit for their intended purpose.
Generally, goods are of an acceptable quality where they are fit for the purpose for which they are typically supplied for, free from defects and are safe and durable. This test is assessed on the basis of what a reasonable consumer, being aware of the state and condition of the goods, would consider as acceptable. Things like their nature, price and any statements that are made about them on labelling are all taken into account.
If what you’ve bought doesn’t meet the above requirements, you can insist that the retailer fix the fault. If they don’t, you can then have it remedied elsewhere or reject the goods and get your money back.
Where the fault can’t be remedied or it's substantial, you can however reject the goods straight away.
To give an example, should you purchase a TV that is advertised as having 3 HDMI cable ports but only 2 ports work, or the retailer tells you it has a Netflix remote button and it doesn’t work, you can return the TV to the retailer within a reasonable time of the purchase. The retailer has to fix it at their cost or give you your money back.
If you would like further information on your rights as consumer, please do not hesitate to contact us to discuss.
Call or email Richard Hearn for more information.
Ph 3794660 or richard@corcoranfrench.co.nz
Cloud Ocean Water has bought land for a second bottling plant across the road from a factory it is developing on the site of a former wool scour.
The China-owned company could be eyeing up billions more litres of water from beneath Christchurch to bottle and sell overseas as part of a major … View moreCloud Ocean Water has bought land for a second bottling plant across the road from a factory it is developing on the site of a former wool scour.
The China-owned company could be eyeing up billions more litres of water from beneath Christchurch to bottle and sell overseas as part of a major expansion of its operations in Belfast.
At least eight bores with permission to take drinking water are on or next to the new site.
If it gains consent to use them, it could have access to another 7.5 billion litres of the city's water – five times what it can already take – for export each year.
No problem! Simply register with Cashback World for free online or in one of our Cashback Shops and start benefiting from your very first purchase.
Cashback
- Up to 5% of the total purchase price back
- Cashback is transferred straight to your bank account
- Cashback is paid out once you have… View moreNo problem! Simply register with Cashback World for free online or in one of our Cashback Shops and start benefiting from your very first purchase.
Cashback
- Up to 5% of the total purchase price back
- Cashback is transferred straight to your bank account
- Cashback is paid out once you have collected NZ$ 20
Shopping points
- You will also collect Shopping Points on all of your purchases
- Get your hands on incredible discounts with Shopping Point Deals
- Redeeming deals generates even more Cashback and Shopping Points
Registration is always free, no matter which option you go for. Contact Rod on 021 770 297 or sign up for free here.
I purchased this bed earlier in 2018 because my bed was falling apart and I just decided I needed to upgrade.
I chose this bed because it is firm but also soft as with the memory foam it will shape to your body.
The bed has a winter and a summer season side. Winter season holds more heat and summer… View moreI purchased this bed earlier in 2018 because my bed was falling apart and I just decided I needed to upgrade.
I chose this bed because it is firm but also soft as with the memory foam it will shape to your body.
The bed has a winter and a summer season side. Winter season holds more heat and summer season has a cooling gel in bedded.
I just moved to Christchurch and the bed is too big for my room. I have to sadly say goodbye to it.
But this just means you can enjoy it for less than I purchased it for. Retail price for the bed is $695 + $200 for the base. I am selling it for $525 (ONO) including base. Which is a pretty sweet deal.
Comes with a 4 & 1/2 year warranty
Comes with all legs, packaged up as per photos. No stains no rips or tears.
Comes from a smoke free environment.
I know someone else on trademe who. Can deliver between Christchurch, Ashburton, Timaru, and as far North as Kaikoura.
Or
Pick up Richmond, Christchurch.
Please offers or questions below.
I'm looking for two plastic pallets.
Anyone know where I can get some?
Thanks
Love is in the air this month! And no, we’re not just talking about the heart-shaped boxes of chocolates and cheesy cards lining the aisles of stores... we’re talking about this month’s national campaign. February is all about finding ways to show your community a little extra love and care.
… View moreLove is in the air this month! And no, we’re not just talking about the heart-shaped boxes of chocolates and cheesy cards lining the aisles of stores... we’re talking about this month’s national campaign. February is all about finding ways to show your community a little extra love and care.
Whether it’s organising a street clean up, helping a neighbour tidy up their property, putting together a working bee to paint a community mural, or installing a communal free kai pantry or library - there are so many ways to make our neighbourhoods that much more enjoyable for everyone.
Share your experiences with us by email or tag us online including the following hashtag:
#NSNZlovewhereyoulive
Hello everyone! I'm Jasmine, the Volunteer Coordinator for Dementia Canterbury, and I am seeking more transport volunteers to enable our clients to attend activity groups that make a real difference to their lives. Transport is a huge barrier for our clients, as many have lost their licences … View moreHello everyone! I'm Jasmine, the Volunteer Coordinator for Dementia Canterbury, and I am seeking more transport volunteers to enable our clients to attend activity groups that make a real difference to their lives. Transport is a huge barrier for our clients, as many have lost their licences and are unable to take public transport. If you have a couple of hours a week or fortnight to spare, I'd love to hear from you! We offer comprehensive training, and our current volunteers say that it's an amazing opportunity to meet really interesting people and make a difference in their lives. Give me a call on 03 379 2590 ext. 215 or email jasmine@dementiacanterbury.org.nz.
Just as honeybees pollinating orchards provide a service that benefits humans through fruit production, birds provide a valuable service too. What native birds do you see in your garden?
The Board, Staff and Volunteers are very pleased to announce that as of Monday, 4 February our name has changed to TechMate.
3 x medium aloe vera and cocoa butter soaps. Choose from Black raspberry vanilla, dragons blood or nectarine blossom with honey. No sulphates, parabens, or animal tested ingredients. Gentle enough to use for everyone. Place your order before the end of Thursday the 7th to ensure you have these for … View more3 x medium aloe vera and cocoa butter soaps. Choose from Black raspberry vanilla, dragons blood or nectarine blossom with honey. No sulphates, parabens, or animal tested ingredients. Gentle enough to use for everyone. Place your order before the end of Thursday the 7th to ensure you have these for Valentine's Day. Happy to post for additional charge.
Hey neighbours,
The proposed South Express cycleway, which links Templeton to Hagley Park, will turn sections of residential streets into culs-de-sac and also see about 65 trees replaced.
New traffic signals will be added at 11 intersections along the route.
The work is part of the … View moreHey neighbours,
The proposed South Express cycleway, which links Templeton to Hagley Park, will turn sections of residential streets into culs-de-sac and also see about 65 trees replaced.
New traffic signals will be added at 11 intersections along the route.
The work is part of the council's $252m major cycleways programme that will see suburbs connected to the central city through 13 separate routes.
What do you think of the plans? How will the roading changes affect you? Do you think this is the best use of the NZ Transport Agency's funding?
To read more, click here.
(Please add "NFP/not for print" if you do not want your images/ comments used on Stuff)
New Zealand is preparing for a future free trade agreement with the United Kingdom. We’re asking for New Zealanders’ views now, so we can take them into account right from the start of the process.
Key benefits we will be looking for include removing tariffs and other barriers that restrict… View moreNew Zealand is preparing for a future free trade agreement with the United Kingdom. We’re asking for New Zealanders’ views now, so we can take them into account right from the start of the process.
Key benefits we will be looking for include removing tariffs and other barriers that restrict the flow of goods and services between our countries, and closer cooperation on progressive trade issues, including environmental protection.
Submissions are closing on 11 February, so to make your voice heard, just answer our quick poll question and share your thoughts now.
Hey neighbours,
All New Zealand police officers will receive new stab- and bullet-proof vests in a $20 million roll-out over the next three-and-a-half years.
The current vests - which were introduced in 2006 - are stab-proof, but special vests are worn by any officers involved in firearms … View moreHey neighbours,
All New Zealand police officers will receive new stab- and bullet-proof vests in a $20 million roll-out over the next three-and-a-half years.
The current vests - which were introduced in 2006 - are stab-proof, but special vests are worn by any officers involved in firearms call-outs.
They have passed their warranty, but remain "safe and fit for purpose", says Police Commissioner Mike Bush.
What do you think about the new armour? Are police officers safe using the current vests? Are you surprised the existing vests aren't stab- and bullet-proof?
To read more, click here.
(Please add "NFP/not for print" if you do not want your images/ comments used on Stuff)
Our cat, Stripy, has been missing for about a week. She is a large tabby cat predominantly grey and black, very friendly and has a distinctive habit of trying to rub her nose on yours! I think someone else in the area may be feeding her. would be very grateful for any information leading to her … View moreOur cat, Stripy, has been missing for about a week. She is a large tabby cat predominantly grey and black, very friendly and has a distinctive habit of trying to rub her nose on yours! I think someone else in the area may be feeding her. would be very grateful for any information leading to her return. She is microchipped so can be identified if you find her.
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