2253 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
3 hours ago

Christmas Cottage open home..

Alan from Beckenham

Hello all you Christmas lovers out there!

This annual event is not to be missed!

Our Beckenham cottage has been decorated tip to toe in the spirit of Christmas.
All funds raised go to the children’s charity “Good night sleep tight”.

Just $5.00 for adults, children are free.

We are open this weekend Sat 7th and Sun 8th from 10am - 4pm.

Round up your friends and neighbours and come along to this much talked about event!

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5 hours ago

ChCh South Community Gardens Summer Market Day - this Saturday 7th Dec - 10-1pm 188 Strockland Street

Christine Blance from Christchurch South Community Gardens

All welcome to check out some interesting plants - we need to clear our stocks - all going for a nice community price..

Sausage sizzle, cool cordials, plants , preserves, produce

Contact: info@cscommunitygardens.net.nz

2024 ChCh Sth Community Gardens Summer Newsletter (2).pdf Download View

2 days ago

Poll: Do you think banning gang patches is reasonable?

The Team from Neighbourly.co.nz

With the government cracking down on gangs, it is now illegal for gang members to display their insignia in public places whether through clothing or their property.

This means arrests can be made if these patches are worn in places like restaurants, shops, on public transport or ferries, and on airplanes. Arrests were made recently at a funeral.

Do you think this ban is reasonable?

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Do you think banning gang patches is reasonable?
  • 75.7% Yes
    75.7% Complete
  • 22.9% No
    22.9% Complete
  • 1.4% Other - I'll share below
    1.4% Complete
1975 votes