A Neighbourly New Year Tip #5 - Keep it private
Did you know you have a Neighbourly inbox? If you'd like to contact a neighbour on Neighbourly directly, you can send them a private message. This is a great way to send confidential information (such as your mobile number or email) or to have conversations you'd like to keep away from your Neighbourly noticeboard. It's also a great way to directly contact local organisations, businesses or media!
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How to send a private message:
* Locate the neighbour you wish to send a message to in your Neighbours Directory or on your noticeboard and click their name to visit their profile
* Click the MESSAGE button below your neighbour's profile picture
* Enter a subject and message and click send!
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Do you think you know the answer?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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