If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Poll: 🤖 What skills do you think give a CV the ultimate edge in a robot-filled workplace?
The Reserve Bank has shared some pretty blunt advice: there’s no such thing as a “safe” job anymore 🛟😑
Robots are stepping into repetitive roles in factories, plants and warehouses. AI is taking care of the admin tasks that once filled many mid-level office jobs.
We want to know: As the world evolves, what skills do you think give a CV the ultimate edge in a robot-filled workplace?
Want to read more? The Press has you covered!
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53% Human-centred experience and communication
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14.7% Critical thinking
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29.6% Resilience and adaptability
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2.7% Other - I will share below!
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer? Simply 'Like' this post and we'll post the answer in the comments below at 2pm on the day!
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Considering Renting Out Your Holiday Home?
Hey Neighbours
Are you thinking about renting out your holiday home, or want better results from your short-term rental?
As part of the Neighbourly community, Bachcare is offering you a FREE short-term rental appraisal to help discover your property’s earning potential.
With over 20 years of experience, Bachcare supports more than 1,500 homeowners nationwide with 24/7 guest management, local on-the-ground support, and professional cleaning services. We make hosting effortless while maximising your income.
Feel free to reach out to us if you want to find out more!
The Bachcare Team
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