2709 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
5 hours ago

Poll: If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓

The Team from Neighbourly.co.nz

In the Post's article on speeding penalties, the question is asked whether speeding fines are truly about road safety, or are they just a way to boost revenue for the Crown?

What do you think? Should speeding motorists receive speeding fines or demerit points?

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If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓
  • 35.4% The sting of a fine (Money talks!)
    35.4% Complete
  • 64.6% The threat of demerit points (Nobody wants to lose their license!)
    64.6% Complete
96 votes
6 hours ago

Addictive Eaters Anonymous

The Team from Addictive Eaters Anonymous - Christchurch

How much does it cost to join AEA?

There are no dues or fees for joining AEA or attending AEA meetings. We are self-supporting through our own voluntary contributions. At some point during each meeting we pass the basket to help cover expenses, such as the cost of rent and literature. Members are not obliged to contribute, but we usually do so to the extent we are able.



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7 days ago

Share your favourite main crop potato recipe and win a copy of our mag!

William Hansby Reporter from NZ Gardener & Get Growing

Love potatoes? We will give away free copies of the May 2026 issue to readers whose potato recipes are used in our magazine. To be in the running, make sure you email your family's favourite way to enjoy potatoes: mailbox@nzgardener.co.nz, by March 1, 2026.

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