543 days ago

Thousands of Christchurch residents stung with bill for using too much water

Nicole Mathewson Reporter from The Press

From reporter Tina Law:

More than 15,000 Christchurch residents have now been stung with a bill for using too much water this summer.

The average bill is $84, but one Woolston property has managed to rack up $2884 worth of excess water charges.

The property has used 2.1 million litres of water across the quarter, which amounts to an average of 23,743 litres each day for roughly 90 days – about 34 times more than the 700-litre daily allowance.

A property in Sumner property received a $1622 bill after churning through about 12,300 litres of water each day between October and January.

In October, the Christchurch City Council started charging people a fixed rate of $1.35 for every 1000 litres they use over the 700-litre limit every quarter, which is the equivalent of 100 toilet flushes. The average residential use is about 540 litres.

The charges were designed to reduce extreme demand on the network, particularly over summer.

Council resources general manager Leah Scales said last month, anyone with a bill in the hundreds of dollars should check for leaks.

“If they identify and fix that leak they will be eligible for a remission of the charges.”

The council did not say last week how many people had paid their bill, but in mid-March it said 812 had already paid.

People have eight weeks to pay their excess water bill, with the first invoices due later this month.

The charges have sparked criticism from some residents, with some refusing to pay and one man, Phil Yarrall has not mown his grass verge since October in protest against the charge.

Yarrall, who has yet to receive a bill, believes it is discriminatory, arbitrary in its application and nothing more than a creeping tax.

In response to public criticism the council is consulting the public as part of its draft annual plan on whether it should increase the daily allowance from 700 litres to 900 litres.

Others have been upset that about 25,365 homes are exempt from the water charge because they share a water meter with their neighbours.

However, Scales said 194 properties out of the 25,365 with shared water meters would have received a bill – less than 1% of the total.

Meters would be installed in those properties first.

Letters were sent to the city’s top water users last year, encouraging them to check their properties for leaks before the charges came into place.

Some households could be eligible for a remission, including families with more than eight members, if the high use is due to a personal medical condition and if the high use was caused by a leak that was repaired promptly.

Water use has decreased by more than 10% since charges were brought in, saving millions of litres

However, the council estimates about 38 million litres of water a day is lost from the city’s pipes on public and private land – about 15 Olympic-sized swimming pools worth.

Despite efforts by the council to reduce leaks in recent years, the amount of water lost keeps going up and now represents 27% of all water use, up from 18% in 2018.

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1 day ago

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11 days ago

Kalle

The Team from Humans of Christchurch Ōtautahi

"Sports and travelling run in the family, and that's kind of what's led me to come to New Zealand."

"I grew up in a small town in Finland. My dad was involved with sports all his life, he was a shot putter, discus thrower, powerlifter, we traveled quite a bit when I was a kid. He never mentioned much of the rugby days. He just said he broke both of his shin bones playing rugby, so he said, ‘never play the sport, It's crazy.’

I started playing when I was 18. I played my first cap for the Finnish national team in 2014, we won the Finnish championship with my club. Rugby is not a big thing in Finland.

I moved here to play rugby in 2017. The club that wanted me to come over was Methven Rugby Club. They got me here and they were like, ‘what do you do for work? I’d just finished chef school in Finland. ‘We'll get you a job at Mount Hutt as a chef, you can do that while you play rugby with us.’ I said, ‘Perfect. Yeah, I'm in’.

I've always loved food. My mum was an amazing cook, and still is. When I was studying tourism I worked in some hotels in Finland, and I saw how the chef's worked. I just loved the kitchen vibe and I was like, Yeah, that’d be something I'd love to do.

I've had more of a culinary journey In New Zealand than in Finland. I started at Mount Hutt, after that I worked at The Dubliner in Methven. I worked as a senior pizza chef at Sal’s for maybe six months then worked as chef de partie at Cellar Door. At Eliza's Manor, I worked myself up to a junior sous chef. Then the opportunity came to work my first head chef job at Moon Under Water.

We're privileged to have a busy atmosphere, we can try new things and get a bit creative. There are no TV’s, just come here with your family or with your mates, play board games, to socialise.

I really want to drive the local food and ingredients through the menu. We don't mind spending more for quality ingredients as long as it's supporting New Zealand businesses. We just love to use local. And it's pub food, but I feel like it's elevated.

I play club rugby here for the Christchurch Football Club, the oldest club in New Zealand and I still play regularly for the Finnish national team, whenever they can fly me over to play."

- Kalle

View more stories, or nominate someone: @humansofchch
www.humansofchch.org......

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1 day ago

Poll: Is it okay to grocery shop in your PJs?

The Team from Neighbourly.co.nz

I'm sure you've seen it while doing your weekly shop... In fact, it may have even been you.

What do you think about people heading to the supermarket in their pyjamas?

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Is it okay to grocery shop in your PJs?
  • 14.6% It's fine!
    14.6% Complete
  • 75.6% It's questionable
    75.6% Complete
  • 9.9% Other - I'll share below
    9.9% Complete
1387 votes