K
576 days ago

Be aware of the sales process of this Auckland IT online biz

Kenny from Belfast

I purchased online a used Samsung Rugged Tab from SmartGear NZ (Auckland). On receiving it I discovered it is not the 'Rugged' version (the Rugged version has a special shockproof outer case).
In brief, (detail can be read at drive.google.com... ),
Smart Gear tried to squirm out of their obligations by claiming the image on their website showed a non-Rugged TAB and thus that was delivered.

Unfortunately for SmartGear, every other aspect of their online description specified a Rugged TAB including their link to Samsung website. After some days of jostling I advised them I would be taking the case to The Commerce Commission, Consumer and FairGo. They then conceded to having it returned and refunded.

A week after they received it they still had not refunded and missed a deadline I gave them. I then told SmartGear that I would be advising the previous mentioned organisations of SmartGear's reluctance to refund. A few hours later I was told it had been paid.

So watch this space and in the meantime put SmartGear NZ on your watch lists. btw I subsequently found another online supplier in Elive NZ (elive.co.nz) - very helpful, efficient and I quickly had a Samsung Rugged TAB delivered. I have also found PB Tech to be a good IT supplier both in shop and online. (btw I have an IT background).

More messages from your neighbours
1 day ago

🧩😏 Riddle me this, Neighbours…

The Riddler from The Neighbourly Riddler

I am an odd number. Take away a letter and I become even. What number am I?

Do you think you know the answer?

Want to stop seeing these in your newsfeed? No worries! Simply head here and click once on the Following button.

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3 days ago

Some Choice News!

Kia pai from Sharing the Good Stuff

DOC is rolling out a new tool to help figure out what to tackle first when it comes to protecting our threatened species and the things putting them at risk.

Why does this matter? As Nikki Macdonald from The Post points out, we’re a country with around 4,400 threatened species. With limited time and funding, conservation has always meant making tough calls about what gets attention first.

For the first time, DOC has put real numbers around what it would take to do everything needed to properly safeguard our unique natural environment. The new BioInvest tool shows the scale of the challenge: 310,177 actions across 28,007 sites.

Now that we can see the full picture, it brings the big question into focus: how much do we, as Kiwis, truly value protecting nature — and what are we prepared to invest to make it happen?

We hope this brings a smile!

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12 hours ago

Poll: Canterbury is thriving on paper... but are you seeing evidence of Canterbury's improving economy?

The Team from Neighbourly.co.nz

As reported in the Press, Reserve Bank Governor Anna Breman recently gave a shout-out to our region, calling Canterbury a "stand-out" for how we recover from tough times. With tech firms growing and exporters investing, the business side of things is looking bright!

👉 But we know that "business growth" doesn't always mean the weekly shop gets any cheaper. While the city expands, many families feel like they’re just trying to keep their heads above water.

We want to know: With the business buzz of 2026, do you feel like things are finally looking up for your household, or does it still feel like a climb?

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Canterbury is thriving on paper... but are you seeing evidence of Canterbury's improving economy?
  • 22.2% Yes
    22.2% Complete
  • 59.3% No
    59.3% Complete
  • 18.5% In some areas ...
    18.5% Complete
27 votes