First animal MRI clinic opens in Christchurch as more Kiwis willing to spend big on their pets' health
New Zealand’s first dedicated animal MRI clinic has opened in Christchurch as a growing number of Kiwis are willing to invest in their pets’ care, including one man who spent $75,000 flying his cat to Auckland to be operated on by a top animal surgeon.
Pacific Radiology has teamed up with McMaster & Heap veterinary practice in Hoon Hay to offer the service using the same technology currently used to treat human patients.
Able to scan animals less than 180 centimetres in circumference, the wide bore MRI technology can be used on household pets, farm animals and some zoo animals, including tigers.
Costing upwards of $3500, MRI is considered the gold standard of veterinary diagnostic treatment according to McMaster & Heap veterinarian Michelle McMaster, but they have not been widely used on animals.
Used to look inside a body, Magnetic Resonance Imaging utilises magnetic fields and radio waves to create a three-dimensional image, providing accurate high resolution images of an animal’s brains, spine, limbs and joints.
For the past four years McMaster has been taking pets that needed an MRI to Forté Health, but the scans had to be fitted around human patients and were often undertaken at night.
With clients prepared to spend more money on their pets, McMasters, who has been working as a vet for over 30 years, has been helping scan up to nine animals a month alongside Pacific Radiology MRI Animal Imaging Lead Gareth Leeper using Forté Health.
Christchurch pet owner Justin, who did not want his last name used, knows all too well how important having an MRI facility close at hand is after Sashenka (pictured), his 14-year-old Norwegian Forest cat, became ill in 2019.
After many tests and with no diagnosis a CT scan eventually showed Sashenka had a meningioma tumour.
Considered to be his fur daughter, Justin, whose partner is expecting their first child, had no hesitation in making an appointment and flying her to Auckland to be operated on by a top animal surgeon.
There Sashenka could get an MRI scan that would enable the surgery to take place – without it she would not have survived.
“It was critical,” Justin says.
Sashenka made a miraculous recovery from the operation but required a further five scans, two CT scans and three rounds of chemotherapy before she died two years later.
Town and Country vet Roger Bay and his team euthanise a growing number of animals at home, where the pet’s last memory is of its happy place.
Although Justin estimates he spent around $75,000 on Sashenka’s care, he has no regrets and is part of a growing number of Kiwis willing to invest in their pet’s care.
“She was my everything…my fur daughter and my best friend.”
McMaster said most pet owners that come to her clinic will try and fix “everything”.
“We very rarely put anything down.”
PD Insurance NZ chief operating officer Michelle Le Long said year-on-year they have seen growth in the pet insurance market, although she thinks the market is still under-insured with less than 25% of the estimated 1.7 companion pets not insured.
Le Long said it wasn’t unusual to have pet owners in their early 20s signing on as the value of pets have increased.
A lot of insurers covered diagnostic MRI scans, she said.
Poll: Should the government levy industries that contribute to financial hardship?
As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙
One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.
So we want to hear what you think:
Should the government ask these industries to contribute?
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59.8% Yes, supporting people is important!
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25.9% No, individuals should take responsibility
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14.4% ... It is complicated
Please Share This Story From Otautahi Newsroom Far and Wide To Help These Men
Otautahi Newsroom
Concerns are being raised about the safety, care standards, and duty of care at a Comcare-supported residential flat in Bishopdale, Christchurch, where vulnerable older men with significant mental health conditions are living.
An advocate speaking on behalf of four residents , says the men are experiencing ongoing intimidation, alleged abuse, and serious safety risks within the flat. The residents are described as having limited capacity to advocate for themselves and have asked for help to bring the situation to public attention.
The flat houses five male residents, all aged over 60 and all considered vulnerable adults with psychiatric illnesses. It is alleged that one resident, I (64), has displayed escalating aggressive and intimidating behaviour over a period of approximately five years. According to reports from residents and those advocating for them, this behaviour has included verbal threats, alleged physical incidents, repeated boundary violations, and conduct that has left others living in fear.
Reported incidents include police attendance following an alleged knife-related event and theft of personal property, an incident in which one resident was allegedly restrained in his bed, repeated verbal intimidation, and unauthorised entry into other residents’ bedrooms. There are also claims that staff members have been assaulted or felt unsafe attending the property, with some reportedly conducting visits from outside the flat due to safety concerns.
Advocates say the ongoing situation has had a severe impact on the mental and physical wellbeing of the affected residents. All four men report feeling unsafe in their own home, with some considering leaving the property despite believing they should not be forced out of housing they were promised would be safe and stable.
One resident, D, who has both mental health needs and a heart condition, is said to have taken on an informal role trying to protect others. Advocates argue this is inappropriate and unsafe, stating that residents should not be expected to manage high-risk situations without professional support. They also claim that Comcare has breached contractual commitments to provide safe, peaceful, and stable housing.
Further concerns have been raised about the suitability of the property itself. The Bishopdale house was originally a four-bedroom home with one bathroom but was altered to accommodate a fifth resident by converting a sunroom into a bedroom. Critics argue that having one toilet for five men over the age of 63 is inadequate and compromises dignity, health, and wellbeing.
There are also claims from a family member of a former resident that care provided to her terminally ill brother at the property was insufficient, adding to broader concerns about oversight and duty of care.
Despite multiple complaints reportedly being lodged with agencies, advocates say they have seen no meaningful action. They are now calling for urgent intervention, including:
• Immediate rehousing of resident I into a 24-hour staffed care facility, dementia care, or appropriate hospital setting
• An urgent, independent investigation into Comcare’s management of the Bishopdale property
• Assessment of whether elder abuse or neglect is occurring
• A full review of duty of care, risk management, and safeguarding practices
• Immediate measures to ensure the safety and wellbeing of the remaining residents
Advocates warn that without urgent action, there is a serious risk of harm. They say the men deserve to live without fear and with appropriate care that protects their dignity, mental health, and quality of life.
A Neighbourly Riddle! Don’t Overthink It… Or Do?😜
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
If you multiply this number by any other number, the answer will always be the same. What number is this?
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