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728 days ago

Holidayhouses.co.nz

Mike from Papanui

Be careful (or avoid) using this site if you're renting holiday accommodation. We used it to book a holiday home for four days.
The pictures looked ok, it had a couple good reviews (which we now suspect were provided by friends or family). They did say it was a new house and still a "work in progress" but we assumed that would mean there was some painting to be done, landscaping, or something of that nature. Instead, we arrived to find a construction site including a sign at the entry saying "Construction site, no unauthorised personnel".
Opened the front door and it was a bare concrete slab, with no floor coverings except for a few pieces of old carpet and underlay scattered about which was worse because the pieces were not secured so a trip hazard. Bare electrical wires were hanging from the ceiling and walls, only about half the living space was accessible because of building materials and various crap. In the bathroom off the master bedroom, the shower head was broken and they had used a cable tie to secure it and it pointed straight down. So unless you were a metre tall you couldn't use it. The other bathroom had an open shower, the shower head pointed straight at the wall switch plate, which was unsecured so an excellent opportunity for someone to electrocute themselves. The outside was worse.
Then to add insult to potential injury the place was filthy. The oven had baked on food all over the inside, food crumbs and baked on food on the hob, countertops and sink. The dishwasher was full of dirty dishes and the undercounter rubbish bin was full. The fridge and freezer were so full of their personal stuff we had trouble putting much of anything in either. And there were open containers of food in the freezer......
The owner "didn't understand what we were upset about as it is a lovely home". Refused to refund us so after looking for two days (it was Waitangi weekend) we found another place to move to. Owner refused to refund the two nights and when we spoke to holidayhouses.co.nz (owned by Trademe) they said "they do not get involved in disputes between owners and guests".
So we're now going to have to go to the Disputes Tribunal to try and get our money back, spoke to a lawyer he said it was a clear case of a breach of the Fair Trading Act.
So beware!

More messages from your neighbours
5 days ago

Poll: Should the government levy industries that contribute to financial hardship?

The Team from Neighbourly.co.nz

As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙

One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.

So we want to hear what you think:
Should the government ask these industries to contribute?

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Should the government levy industries that contribute to financial hardship?
  • 60% Yes, supporting people is important!
    60% Complete
  • 25.7% No, individuals should take responsibility
    25.7% Complete
  • 14.3% ... It is complicated
    14.3% Complete
1021 votes
12 hours ago

Poll: Do you have a go-to adverse-weather checklist for your family? ☔⚠️

The Team from Neighbourly.co.nz

As reported in the Press, the same low-pressure system that lashed the North Island over the weekend is now making its way south, bringing heavy rain and strong winds with it. It’s a soggy start to the week for many of us.

With more wild weather on the cards, we’re curious: do you have a go-to adverse-weather checklist for your family? Or are you more of a “grab the torches and hope for the best” household?

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Do you have a go-to adverse-weather checklist for your family? ☔⚠️
  • 44.4% Yes - we like to be prepared
    44.4% Complete
  • 38.9% Nah
    38.9% Complete
  • 16.7% This is on my to-do list!
    16.7% Complete
18 votes
15 hours ago

🌿 Ōtukaikino Memorial Service Changes 🌿

Manager from Lamb & Hayward

This year marks a change, whereby Lamb and Hayward will no longer hold the usual Memorial Service in February at Ōtukaikino “The Living Memorial”. Instead, Lamb and Hayward will now host a Memorial Weekend in the spring.

This new format will include a tree dedication, followed by optional planting activities and guided tours of the site.

Created in 1992 with the Department of Conservation, The Living Memorial is a 13-hectare native wetland where a tree is planted for every funeral service conducted by Lamb & Hayward. It remains a peaceful space of remembrance for families, with the Angel Rock continuing as the resting place for Angels from our Christmas to Remember services.