What has your experience with Christchurch City Council been like?
In a bid to overturn a scathing approval rating, Christchurch City Council is making moves to create a new residents’ forum.
The council says it wants people to feel they are being listened to and their views are respected. It also wants more people to trust the council’s decision-making process.
In May, the council released its annual residents’ survey, showing just half of the city’s residents were satisfied with the services it provided – down from 62 per cent last year.
Some 23 per cent of respondents were dissatisfied with council's performance and 27 per cent were neutral. It is the lowest result since 2007, when the question was first asked as part of the survey.
How do you feel about the council's performance? And will a new forum help? Give us your thoughts below.
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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