If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
What's your favourite tomato recipe?
Kia ora neighbours. We know your tomato plants are still growing, but we're looking ahead to the harvest already! If you've got a family recipe for tomatoes, we'd love to see it and maybe publish it in our magazine to share with our readers. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our February 2025 issue.
Warnings about scams
This Fraud Awareness Week, we’re reminding everyone to stay sharp and look out for the warning signs of scams to stop them before they start.
Here’s what to watch out for:
🔍 Unrealistic offers or promises of easy money that are too good to be true
🔍 Pressure tactics: Scammers may rush or threaten you to act immediately.
🔍 Requests for personal info: Be cautious if you’re asked for bank details, passwords, or sensitive information.
🔍 Unusual payment methods like gift cards, cryptocurrency, or wire transfers.
🔍 Unverified contacts: Emails, calls, or messages from unknown or suspicious sources.
How to protect yourself:
✅ Stop and think before sharing personal details or making payments.
✅ Don't click on any links until you know that it is safe.
✅ Verify the source: Contact the organisation directly using official channels.
✅ If something’s not right, it's OK to hang up, walk away, ignore it and move on.
If you wish to report a scam, contact Police on 105 or report it online via 105.police.govt.nz/use-105.
Tactile texture
Welcome texture into your room by using leftover Resene Anaglypta wallpaper to accentuate furniture and décor items. Find out how to create your own with these easy step by step instructions.
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