2699 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

Image
More messages from your neighbours
1 day ago

Poll: 🤖 What skills do you think give a CV the ultimate edge in a robot-filled workplace?

The Team from Neighbourly.co.nz

The Reserve Bank has shared some pretty blunt advice: there’s no such thing as a “safe” job anymore 🛟😑

Robots are stepping into repetitive roles in factories, plants and warehouses. AI is taking care of the admin tasks that once filled many mid-level office jobs.

We want to know: As the world evolves, what skills do you think give a CV the ultimate edge in a robot-filled workplace?

Want to read more? The Press has you covered!

Image
🤖 What skills do you think give a CV the ultimate edge in a robot-filled workplace?
  • 58% Human-centred experience and communication
    58% Complete
  • 13.1% Critical thinking
    13.1% Complete
  • 26.1% Resilience and adaptability
    26.1% Complete
  • 2.8% Other - I will share below!
    2.8% Complete
176 votes
5 hours ago

Enrol now for Term 2 @ Fraser ACE!

The Team from Fraser ACE Adult Community Education

Enrolments for Term 2 are open now!

Visit www.fraserace.ac.nz... to check out our wide range of classes.

We look forward to seeing you soon!

Image
3 days ago

Poll: Should complete designs be shared with the public, or should the community help shape the designs from the start?

The Team from Neighbourly.co.nz

The Post recently shared an opinion piece on the Harbour Crossing and why a more democratic approach might be needed 🚗🚲👟

While most decisions sit within the political arena, many organisations—like NZTA—manage long-term projects that go beyond party lines. Politics can sometimes disrupt progress, and the next Harbour Crossing is a big decision that will affect all Aucklanders.

We’d love your thoughts: Should near-complete, shovel-ready designs be shared with the public, or should the community have a hand in shaping the designs from the start?

Image
Should complete designs be shared with the public, or should the community help shape the designs from the start?
  • 77.1% Community feedback and transparency is needed.
    77.1% Complete
  • 22.9% No. This would be impossible in practice.
    22.9% Complete
96 votes