Would you speak up?
Telecommunications are an integral part of our lives, so when things go wrong it can be frustrating. Do you prefer to keep tight lipped, or are you willing to speak up?
The Telecommunications Dispute Resolution service, or TDR for short, is here to help. It’s ok to complain and we encourage you to speak up and raise issues early.
For phone and internet disputes, talk to your provider first and give them a chance to sort it. If it remains unresolved or if you need some extra help, you can talk to TDR – your free and independent complaint service.
To get in touch or find out more, visit www.tdr.org.nz or freephone 0508 98 98 98.
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.4% For. Self-service is less frustrating and convenient.
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43.5% I want to be able to choose.
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47.1% Against. I want to deal with people.
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