LG WASHING MACHINE WARRANTY, OR LACK OF.
5th July 2019. I have an LG washing machine that died on 30th May . It has a 10 year warranty and was purchased on the 28th January 2012 from "The Good Guys" at Botany. The Good Guy's went bankrupt on 6th April 2018 so I can not return to them to sort it out for me. I phoned LG Electronics when it died but was fobbed of by them because I could not find my receipt though I had my bank statement with the payment on it.
It still has 2 1/2 years left on the warranty.
I was not told by the salesman when I purchased the machine that LG appliances warranty is not a full warranty, LG will only supply the parts for their warranty, and the customer must pay ALL labour costs for LG to HONOUR their warranty.
I approached LGs service agents and paid for a check of the machine. LGs service agent noted on the invoice. "NOT WORTH REPAIR". Seven years only for a washing machine??
The body of the machine had rust around the joins after only two years. The body of the LG machine only has a warranty for two years.
On the 25th June after I had the agents check done, I sent a copy of the invoice and a photo of the serial number from my machine to LG. I received a reply which stated I would hear from the resolution team immediately.
The first three letters of the serial number are 112 which I have been told tells them that it was manufactured in January 2012. The same month and year I purchased it.
I still am waiting for a reply from LG as to whether they will honour the warranty or not.
How long should I wait before I contact the Commerce Commission.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10.3% Yes! New Year, New Me
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20.2% Yes - but I rarely stick to them
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69.4% Nah - not for me
Witnesses sought in relation to mass disorder on K-Road Auckland
Police are appealing to the public for any footage they may have of the mass disorder that occurred on Karangahape Road in Auckland in the early hours of Sunday 28 December.
Emergency services were called to the disorder around 3.41am where it is estimated around over 50 people were present.
A Police investigation is underway after there were three serious assaults on and around Karangahape Road during the mass disorder.
A portal has been set up to allow the public to upload any footage they have of the disorder and the serious assaults.
The portal is https://dahr.nc3.govt.nz/
Police have arrested one person but are asking for help to identify and locate others involved.
• Around 4:15am there was a serious assault outside the Crown Bar on Queen Street.
A 33-year-old man received serious injuries and was hospitalised.
The offender is still unknown, and the Police file number is 251228/4647.
• Around 4:30am there was another serious assault on a Cobden Steet just off Karangahape Road.
A 27-year-old man received serious injuries and was hospitalised.
The offender is still unknown, and the Police file number is 251228/4462.
• Around 5am there was third serious assault at the Mobil Service Station on the corner or Karangahape Road and Ponsonby Road.
A 46-year-old man received serious injuries and was hospitalised.
A 21-year-old man has been charged with wounding with intent to cause grievous bodily harm.
He has been bailed to appear in court again on 16 January 2026.
The Police file number is 251228/4774.
Police would like to speak to anyone who has witnessed or filmed the assaults.
Witnesses can call Police directly on 105.
Please quote one of the above file numbers.
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
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