Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Poll: Should we ditch daylight saving? 🕰️
First introduced in New Zealand in 1927 with the passing of the Summer Time Act, it's what we know as 'Daylight Saving' and this year it ends on the first Sunday in April.
While we do get to sleep in this time around, some people would like to scrap the clock tinkering for good.
And why? Some evidence suggests the time changes are bad for our health as they mess with sleep patterns leading to short-term fatigue and affecting mood. Meanwhile the hour change is frustrating for farmers and a nightmare for getting the littlies to sleep. But what's your take?
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41.1% Yes - get rid of the clock changes
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57.3% No, I enjoy it
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1.5% Other - I'll share below
Poll: Are you still heading to your local for your caffeine fix, or has the $$ changed your habits? ☕
Auckland has a thriving cafe culture, but with costs climbing, that culture is under pressure. We’ve seen the headlines about recent closures across the country, and it’s a tough pill to swallow along with a $6+ coffee.
We all want our favourite spots to stay open, but we also have to balance our own budgets ⚖️
We want to know: How are you handling the "coffee math" in 2026? Are you still heading to your local for a chat and a caffeine fix, or has the cost of living changed your habits?
Keen to read more about "coffee math"? The Post has you covered.
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42.5% I avoid spending money on coffee
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41.3% I still indulge at my local cafe
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16.2% Irrelevant - coffee is not for me
MEGA EASTER SALE – NOW ON!
Hi Neighbours,
Looking to upgrade your sleep this Easter? Now’s the perfect time!
Enjoy UP TO 65% OFF a huge range of beds and bedding across our stores – plus even more exciting offers to make it worth your visit!
- FREE Local Delivery
On purchases over $1099 (valid where shipping is under $99)
- SPIN & WIN – EVERY PURCHASE GETS A GO!
Try your luck on our Easter Wheel and win amazing prizes:
• FREE 2x Lavender Pillows
• FREE 1x MLILY Pillow
• FREE Coral Classic Mattress Protector
• Spin Again – another chance to win!
• Bedding Bundle (Worth $500)
• WIN YOUR PURCHASE BACK! (Store credit to the value of your order)
✨ Big savings, great prizes – there’s never been a better time to upgrade your sleep!
- Visit your nearest store today and take advantage of these limited-time Easter offers.
Don’t miss out – once it’s gone, it’s gone!
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