Thank you for using Neighbourly
Kiwibank is doing away with cheques from 2020 despite the fact that Kiwis still write some 18 million cheques a year. The language used by Kiwibank CEO, Steve Jurkovich, to announce this major change is causing a great deal of concern and even offence among a segment of Kiwibank customers.
So, … View moreKiwibank is doing away with cheques from 2020 despite the fact that Kiwis still write some 18 million cheques a year. The language used by Kiwibank CEO, Steve Jurkovich, to announce this major change is causing a great deal of concern and even offence among a segment of Kiwibank customers.
So, what can you do to get your PR and communications challenges right when announcing major organisational changes?
Steve Jurkovich may be correct when he describes cheques as "’sunset technology’ providing a ‘shrinking service’ requiring ‘outdated’ technology that is ‘coming to the end of its useful life’" . But this is potentially offensive language for the large proportion of cheque users who are elderly. Furthermore, many of these customers are extremely vulnerable and may already be dealing with discrimination, elder abuse and the challenges of isolation and lack of mobility.
Kiwibank proposes sending out ‘personal letters’ and providing ‘tech teas’ where cheque users can learn about modern technology at their local branch. That is of course assuming that elderly customers have a computer or Smartphone and that getting to their branch isn’t a problem and that their community still has a local branch.
Kiwibank risks alienating not just the elderly but their families who will be forced to find other ways to help elderly family members make those essential daily financial transactions. Here are some steps you can follow that will help smooth any transition.
First, successful PR requires you to think about what your decisions will mean for all affected parties. Put yourself in their shoes and if you don’t know how your customers or employees think or anything about their lives you need to find out before you make major changes.
CEO Steve Jurkovich asked his 70 something year old mother what she thought of Kiwibank cancelling cheques and she was fine about it. But a survey of one person (and that person being your proud mother ) does not make a solid base for good PR communications.
Secondly, if you’re still convinced the changes are necessary for the overall health of your organisation then you need to think about how you communicate the coming changes.
Put yourself in the affected parties’ shoes and ask yourself, how will they perceive my communication? Can I ease the communication with a better choice of wording? What other steps can I take to make the transition easier for them?
Kiwibank promotes itself as a community bank for Kiwis with the aim of helping them to financial independence. With its latest announcement Kiwibank risks alienating a large number of its more vulnerable customers. Such a poorly executed PR campaign could potentially spell cheque-mate for a brand that relies on its community friendly approach.
Long-term road safety data from NZTA suggests speed limits on almost 90 per cent of the country's roads are too high and should be lowered.
In 2019 so far, 172 people have been killed on New Zealand's roads, six more than at the same time last year.
Ministry of Transport data for 2016, … View moreLong-term road safety data from NZTA suggests speed limits on almost 90 per cent of the country's roads are too high and should be lowered.
In 2019 so far, 172 people have been killed on New Zealand's roads, six more than at the same time last year.
Ministry of Transport data for 2016, the most recent available on its website, makes for sobering reading – 328 deaths from 286 fatal road crashes, or 0.9 deaths for every 10,000 vehicles.
To read more, click here
Hey hey my friend,
My name is Janice and I am a graphic designer from Flat Bush.
I am the creator of the Make It Your Best Year Yet Life Planner (2nd Edition)! If you haven't tried digital/printable planners yet, you are missing out! You see, I've since sold hundreds of my digital … View moreHey hey my friend,
My name is Janice and I am a graphic designer from Flat Bush.
I am the creator of the Make It Your Best Year Yet Life Planner (2nd Edition)! If you haven't tried digital/printable planners yet, you are missing out! You see, I've since sold hundreds of my digital planners to the US, Canada and UK market and now I am opening to the Kiwi market too because I don't want you to miss out the wonderful benefits of using printable planners.
✨My Quick Story✨
Did you know that I was a stressed out, exhausted, worka-holic mum that doesn't know where to stop? In short, my whole life was a mess and I know that I needed to change. Click the link below to read more of my story.
Two years fast forward... I am happier and in a much clearer state of mind than I had ever been before. This is all thanks to the power of printables! I soon realized that the simple act of writing your thoughts down on paper and following my intuition has become an integral part of my success to break free from my cluttered mind and shiny-object-syndrome.
✨Features & Benefits✨
This planner was carefully thought out and beautifully crafted to be as useful as possible so you can have a great start to goal planning.
The printable planners are easy to move around (because they are digital) and they are eco-friendly too because you get to pick and choose the pages that you want to print. That way you save ink and paper. You can then just print them out right from your own home or and put them in your A4 or A5 binder. Whatever you want, really. Plus, you get to keep them FOREVER and use them again and again for as long as you want or when you need them.
If you haven’t yet sat down to plan for the rest of the year (there's over 6 months to go before the year ends), this Life Planner is perfect for you! This beautiful and elegant planner will help bring you clarity to your goals, projects, schedule, and life!
You will also find little snippets of motivational quotes on these printables to inspire you and keep you motivated as you plan your monthly, weekly or daily goals.
If you're interested, just click the link down below to learn what’s included in this collection.
By using this link below, you'll get 50% Off which will be activated at checkout:
www.etsy.com...
This offer will not last. It is only available for a very LIMITED time. So act fast!
Offer ends Sunday!
Karaka Lifestyle Estate is a new independent-living retirement village in Drury. The first units will be ready for occupation this December. Karaka Lifestyle Estate features spacious homes, friendly community atmosphere and the management support you would expect of a top-quality retirement village… View moreKaraka Lifestyle Estate is a new independent-living retirement village in Drury. The first units will be ready for occupation this December. Karaka Lifestyle Estate features spacious homes, friendly community atmosphere and the management support you would expect of a top-quality retirement village but it comes with a key difference, at Karaka Lifestyle Estate you get the capital gain from the sale of your unit.
Karaka Lifestyle Estate could be for you if retaining your wealth is important to you, and you are looking for:
- Safe and secure retirement living
- A strong and lively social network
- The hassles of home maintenance taken care of
- A supportive environment, with an onsite manager
Come along to one of our open days to experience our beautiful Country Club, view plans of our village, and learn more about Karaka Lifestyle Estate.
When: 30th June and 1 st July, 10am to 4pm
Where: Karaka Lifestyle Estate, 333 Bremner Road, Karaka
Construction is occurring on the site, so for your safety please contact our salesperson Linda to book a visiting time.
NEWS ALERT! ?
We've released the schools who have entered this year's Wearable Arts Fashion Show. 90% of the schools are from South & East Auckland!
Come and support tamariki as they strut the catwalk to show off their upcycled wearable art and spread important environmental … View moreNEWS ALERT! ?
We've released the schools who have entered this year's Wearable Arts Fashion Show. 90% of the schools are from South & East Auckland!
Come and support tamariki as they strut the catwalk to show off their upcycled wearable art and spread important environmental messages!
___________________________________
? South Auckland Home School
? McCauley High School
? Beachlands Primary School
? Pukekohe Intermediate
? Greenmeadows Intermediate
? Somerville Intermediate
? Mission Heights Junior College
? Pointview Primary
? Hillpark School
? Botany Downs Secondary College
? Ormiston Junior College
? Howick College
? Epsom Normal Primary School
? Manurewa High School
? Rangitoto College
? Howick Intermediate
? Wakaranga Primary School
? Karaka School
? Conifer Grove School
100% natural herbs baby cream - From newborn to elderly can use - Healing from bugs bite,
treats flatulence,
improve baby sleep,
cough and flu for sensitive skin,
The nifty Kid Pod™ system enables you to share the fun and excitement of kayak fishing with your kids. It also provides a flat, stable surface for fresh water anglers to stand and sight cast to unsuspecting fish.
Good condition.
Viking Profish GT kayak (Ultra Stable Fishing Kayak) including a C-Tug Kayak Trolley.
Good condition.
Can offer delivery in Auckland (within reason) Read less
Viking Profish GT kayak (Ultra Stable Fishing Kayak) including a C-Tug Kayak Trolley.
Excellent condition and barely used
Can offer delivery in Auckland (within reason) Read less
Want to know how to clean your mattress without paying to hire people coming into your room.
Did anyone in your house have sensitive to dust? This probably will help.
Sterilises bottles in 5-8 minutes. Holds up to 6 bottles. Dishwasher safe and BPA Free. Bought from new and was used only a few times. Comes with instructions. Can be picked up from Howick.
Outgoing Retirement Commissioner Diane Maxwell has been outspoken about the need to increase the pension age from 65.
"You used to get super for five years, then 10 and now 20 - soon it'll be 30. I'm not sure how we can fund people getting super for 30 years or more."
New … View moreOutgoing Retirement Commissioner Diane Maxwell has been outspoken about the need to increase the pension age from 65.
"You used to get super for five years, then 10 and now 20 - soon it'll be 30. I'm not sure how we can fund people getting super for 30 years or more."
New Zealand has one of the simplest pension schemes in the world - all you have to do is be old enough and have lived in the country long enough and you can get it.
But that also makes it expensive - about $14.5 billion this year. Jobseeker benefits, by comparison, cost just $1.7b and sole parent support $1.08b.
To read the story click here
Got the framing up for the new decking while the weather was good. Starting to take shape now.
Looking to start your home renovation? Decking, kitchens, bathrooms, laundries & more. I'm a qualified master builder with over 25 years experience. So if you need quality work done give me a … View moreGot the framing up for the new decking while the weather was good. Starting to take shape now.
Looking to start your home renovation? Decking, kitchens, bathrooms, laundries & more. I'm a qualified master builder with over 25 years experience. So if you need quality work done give me a call or book an appointment on the link. P.S - Small jobs are welcome too.
TEXT 027 27 27 183 for a call back. I might be in a noisy area if I don't answer straight away.
Make a booking for a free quote here at thebuildingguys.as.me...
I'm Jade - Your Local Building Guy.
As many as one in ten older people in New Zealand will experience some kind of elder abuse. The majority of cases will go unreported.
Elder abuse is not specific to any one gender, religion, ethnicity, or income group. It may happen at home, in residential care, or in hospitals. Most of the time… View moreAs many as one in ten older people in New Zealand will experience some kind of elder abuse. The majority of cases will go unreported.
Elder abuse is not specific to any one gender, religion, ethnicity, or income group. It may happen at home, in residential care, or in hospitals. Most of the time family members are the abusers.
Connection is the best prevention when it comes to Elder Abuse.
If you or someone you know is experiencing Elder Abuse, please contact:
* General Provider - Age Concern Auckland: (09) 820 0184
* Indian Provider - Shanti Niwas: (09) 622 10101
* Pacific Provider - Vaka Tautua: 0800 825 282
Delicious, refreshing, fizzing delight. Learning the art of successfully keeping a healthy Kombucha Scoby is the beginning of a life transforming attitude towards a healthy gut. These fermented drinks contain beneficial enzymes and nutrients that improve digestion and boost your beneficial gut … View moreDelicious, refreshing, fizzing delight. Learning the art of successfully keeping a healthy Kombucha Scoby is the beginning of a life transforming attitude towards a healthy gut. These fermented drinks contain beneficial enzymes and nutrients that improve digestion and boost your beneficial gut flora and immunity. Participants receive their own SCOBY, starter liquid and a handout with brewing instructions to take home. Bring a jar!
© Neighbourly 2024
Loading…
