Thank you for using Neighbourly
We’ve been privileged to help Kiwis get the essentials needed to work, study, and stay connected. It’s led to huge demand and some orders are taking longer to deliver. We’d really like to apologise to the customers who’ve experienced these delays.
To help get it sorted faster we’ve … View moreWe’ve been privileged to help Kiwis get the essentials needed to work, study, and stay connected. It’s led to huge demand and some orders are taking longer to deliver. We’d really like to apologise to the customers who’ve experienced these delays.
To help get it sorted faster we’ve quadrupled our Customer Care team, and expanded our order fulfilment network so we can get thousands more orders delivered each day. Plus our remote Tech Solutions service will be free until May 11 to lend customers a hand with technology advice or setting up.
Thanks for your patience, everyone. We’re getting there.
You might be using more wet wipes to keep your home clean, but it’s very important not to flush them afterwards.
They block up the pipes, which then need fixing immediately. When workers have to leave home to fix blocked pipes, they’re at risk of COVID-19. That puts everyone else in their … View moreYou might be using more wet wipes to keep your home clean, but it’s very important not to flush them afterwards.
They block up the pipes, which then need fixing immediately. When workers have to leave home to fix blocked pipes, they’re at risk of COVID-19. That puts everyone else in their bubble at risk as well.
Do your bit for workers and their whānau, and put your wet wipes in the bin.
Hi there Neighbours!
With numerous gigs, concerts and festivals postponed or cancelled as a result of the level 4 response, we want you to dance the lockdown away with the new Neighbourly Spotify Playlist! Make your suggestions in the comments below - recommend anything you like on there, as … View moreHi there Neighbours!
With numerous gigs, concerts and festivals postponed or cancelled as a result of the level 4 response, we want you to dance the lockdown away with the new Neighbourly Spotify Playlist! Make your suggestions in the comments below - recommend anything you like on there, as well as tunes you think your Neighbours will enjoy. Chuck in some taste-breakers, one-hit wonders or some good old Kiwi classics - it really doesn’t matter. So if you’re running out of ideas on things to do, why not a dance party?
Just remember: keep it PG, refrain from putting any songs in the mix that may cause offence to your Neighbours. You can find the playlist here.
Happy raving NZ!
ShieldsUp is a volunteer driven initiative of over 500 Kiwis, 3D printing, manufacturing and distributing face shields to our medical and emergency heroes across the country facing Covid-19 head on.
Within two weeks, we have delivered over 5,000 face shields, but we are still hearing the calls … View moreShieldsUp is a volunteer driven initiative of over 500 Kiwis, 3D printing, manufacturing and distributing face shields to our medical and emergency heroes across the country facing Covid-19 head on.
Within two weeks, we have delivered over 5,000 face shields, but we are still hearing the calls of many. As the government and DHB’s publicly assure us that all necessary equipment is readily accessible, the demand for our face shields continues to grow daily, with requests for 30,000 shields.
If you would like to help us help them, sign up to volunteer at shieldsup.org.nz, or make a donation to ensure we can continue to produce and distribute our shields to protect our frontline heroes.
ShieldsUp, offering protection to Kiwi’s against COVID-19.
Hi neighbours! SOS Business was set up to help local businesses in your community. It means you can buy gift cards from your favourite cafés, restaurants and service providers and then redeem them when they re-open after lockdown.
You can play a special part helping small businesses stay … View moreHi neighbours! SOS Business was set up to help local businesses in your community. It means you can buy gift cards from your favourite cafés, restaurants and service providers and then redeem them when they re-open after lockdown.
You can play a special part helping small businesses stay afloat during this time. Spread the word to your friends and family so that we can help as many local businesses as we can.
Thanks for being a great neighbour by being a lifeline for businesses in your community.
PS - in case you were wondering, due to the success of SOS Café, and the number of other service businesses now on the Platform, the team have rebranded to SOS Business – Save Our Small Business!
Hey neighbours, it was great to see so many of you at our live lunch with NZ Home and Garden and NZ Gardener editors Naomi Larkin and Jo McCarroll. Thanks for stopping by :)
If you missed it, you can still drop in for a recap and see if Jo and Naomi answered your questions, here.
● Wash your hands.
● Use cough and sneeze etiquette.
● Respect self-isolation.
These are only some of the ways that you can keep yourself and your Neighbours safe!
We are so happy to be welcoming an incredible new partner to Neighbourly - joining our long-term friends AMI, Resene and Ryman Healthcare.
Pet Direct are the new kids on the pet block and know the industry inside-out; they have over 350 dog years of animal experience within their team. Most … View moreWe are so happy to be welcoming an incredible new partner to Neighbourly - joining our long-term friends AMI, Resene and Ryman Healthcare.
Pet Direct are the new kids on the pet block and know the industry inside-out; they have over 350 dog years of animal experience within their team. Most importantly right now, they're still delivering all your essential items during the Covid-19 lockdown.
The Pet Direct team do things differently; firstly they ALL have pets of their own. They also personally hand-pick every product they stock; they have over 5,000 items that have been tried and tested (but mostly eaten). They ship daily, from their Auckland-based warehouse, straight to your doorstep (with free delivery over $29), and offer a best price guarantee.
Neighbours - our pets remain a constant source of love and comfort during unsettling times. So show them (and the team at Pet Direct) how special they are. To say thanks for the support (and for being a good neighbour during this tough time), they're offering you 10% off their already awesome prices. Just use the code NEIGHBOURLY10 at checkout.
The effect of misinformation, myths and gossip can be stopped in its tracks if we all use official news sources. Myths can often be difficult to spot, so we encourage you to only use official news sources at this time https://covid19.govt.nz/.
Dear concerned citizen,
It’s important that we all try and shop safely as we unite against COVID-19.
Here’s a few things we should all now do, that will help slow the spread of the virus:
• send one person from your household to do the whole shop
• be aware that stores will limit … View moreDear concerned citizen,
It’s important that we all try and shop safely as we unite against COVID-19.
Here’s a few things we should all now do, that will help slow the spread of the virus:
• send one person from your household to do the whole shop
• be aware that stores will limit numbers to help you keep 2 metres away from others
• be kind to essential workers, and others you’re sharing the shop with
• come with a list so you can get in and out as quickly as possible
• only touch what you want to buy
• if you like, take a soapy towel in a small container to wipe down trolley or basket handles etc
• keep 2 metres away from others, including staff. They need to keep safe too!
• use payWave if you can, not cash
• bag groceries away from others if you can
• take out produce when you get home, and wash first in soapy water to protect against the virus, then rinse to remove any soap residue wipe down packaged goods with a soapy clean towel, then dry
• wash your hands before and after you shop.
Can I bring people in my household with me to buy essential supplies?
You should dedicate one person per household to be the shopper. This is the safest way to get essential supplies, as it reduces the number of people who are out, and helps stop the virus from spreading.
Leaving online shopping to those who need it most
• If you are healthy, or aged under 70, you should go to the supermarket to do your shopping. This leaves online delivery slots free for those that need them most.
• If you’re a parent on your own with children or over 70, move to online shopping if available. This is important for the safety of your children and others – especially essential service providers.
• If that’s not possible, reach out to nearby friends, family or neighbours who can assist you with the shopping and get it to your doorstep. Your local community may also be able to assist, or you can contact your local store – some are putting special systems in place to help.
Thank you
If we all do our bit we’ll get through this. Thank you for working together and staying home. We can, and must stick with it.
While your Four Square-ing, here’s four simple rules for shopping during Level 4.
1. Be prepared so you know what you need
2. Choose your household shopper who’ll pop into Four Square alone.
3. Stay a safe distance from your fellow Four Square-ers and … View moreWhile your Four Square-ing, here’s four simple rules for shopping during Level 4.
1. Be prepared so you know what you need
2. Choose your household shopper who’ll pop into Four Square alone.
3. Stay a safe distance from your fellow Four Square-ers and staff
4. Use contactless payment where possible
Panic buying of items won’t protect you against coronavirus. Doing this only puts unnecessary pressure on our supermarkets and on our most vulnerable who cannot afford to stockpile.
Be more Neighbourly and buy in moderation - New Zealand supermarkets have got strong supply chains.
Need … View morePanic buying of items won’t protect you against coronavirus. Doing this only puts unnecessary pressure on our supermarkets and on our most vulnerable who cannot afford to stockpile.
Be more Neighbourly and buy in moderation - New Zealand supermarkets have got strong supply chains.
Need help or can you support someone in need?
Reach out to your Neighbours here now https://www.neighbourly.co.nz/reachout
Resene has a FREE Ask a Technical Expert service available so you can ask all your paint, stain, prep and wallpaper questions. Simply visit www.resene.co.nz/techexpert.
And if you haven’t starting painting yet, but are starting to plan a future project, you can get free advice from a Resene… View moreResene has a FREE Ask a Technical Expert service available so you can ask all your paint, stain, prep and wallpaper questions. Simply visit www.resene.co.nz/techexpert.
And if you haven’t starting painting yet, but are starting to plan a future project, you can get free advice from a Resene colour expert, using the Resene Ask a Colour Expert service. Simply visit www.resene.co.nz/colourexpert to ask your query.
This week sees us all getting used to living at Alert Level 4. For this to work, we must all stick to the plan.
Stay home. It WILL save lives.
Let’s all remember why we are taking such extreme measures.
Staying home won’t always be easy. But the evidence tells us this is the best way to… View moreThis week sees us all getting used to living at Alert Level 4. For this to work, we must all stick to the plan.
Stay home. It WILL save lives.
Let’s all remember why we are taking such extreme measures.
Staying home won’t always be easy. But the evidence tells us this is the best way to save the lives of other New Zealanders.
Finding our routines
It will take some time to build up new daily routines. That’s to be expected. We all need to be gentle with ourselves, and accept that things could be difficult for a while as we learn to adjust.
Looking after ourselves and others
Don’t forget to take time to look after yourself, and also to check-in on others. Asking someone how they are feeling is a good way to connect and show that you care.
We all need to stick to the plan
For this to work, and the effort we are all making to be worth it, we all need to stick to the plan, all the time. No exceptions.
Don’t move around
The virus is spread by us. So we all need to avoid moving around as much as possible. If you do go out for exercise or to get essential supplies, stay local. This is incredibly important. Don’t move between different areas.
Thank you for doing your bit
A massive thank you to everyone for working so hard to slow the spread of COVID-19. Together, we can and will save lives.
GOT QUESTIONS?
If you need help knowing what to do, visit covid19.govt.nz.
Small businesses need our support more than ever right now. While it's uncertain times for all, we are still proud to be celebrating our 11 regional Local Business Heroes for their commitment to their communities.
They now need your help! We are now looking for the New Zealand … View moreSmall businesses need our support more than ever right now. While it's uncertain times for all, we are still proud to be celebrating our 11 regional Local Business Heroes for their commitment to their communities.
They now need your help! We are now looking for the New Zealand Prospa Local Business Hero - our overall winner, as voted by Neighbourly members around the country!
This lucky business will walk away with $10,000 worth of prizes!
Please take a couple of minutes to read the nominations below - then vote for the business you'd like to see named 2020 Prospa Local Business Hero.
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NORTHLAND: Lew Ringrose - Ringrose Stockfoods
“A very humble man who has been sponsoring any and every cause that has been requested for well over 40 years. He sponsors so many causes in and outside of the neighborhood, goes out of his way to get the meal to the hungry animals, works through the night to fill orders, even on public holidays he steps in and runs the factory single handed to allow his staff time off. He is well past retirement but dedicated to keeping hungry animals supplied with food. No order is too big or too small for his fantastic team.”
AUCKLAND: Jay & Kusum - Orakei Superette
“Part of our lives for so many years. They offer a great business, post centre, the BEST fresh flowers and fruit & veg. I have NEVER known them to take a holiday. Kind and genuinely caring people who add so much to our community. You could not find a better Local Business Hero!”
WAIKATO: Te Aroha Vet Clinic
Te Aroha Veterinary Clinic provide a fantastic service from a team that are dedicated to I was devastated losing Blue (horse) I bred her 14 yrs ago and loved her dearly and now I had her orphan foal to care for. Without her dedication staying for hours trying to save Blue I honestly don't know how I would have coped. They are a true asset to our community they go above and beyond the call of duty helping to care for our all animals providing around the clock care and service.”
BAY OF PLENTY: Tony & Julie - Pyes Pa SuperValue
“The owners, Tony & Julie, are great at communicating and continually ask their customers if they stock the products they want, and if they don’t, they then get it in. They have a very friendly manner and their Managers and Staff are all attentive. Thanks to Tony & Julie for choosing Pyes Pa, you have fitted in well.”
HAWKE’S BAY - GISBORNE: Kaye & Alan - Cornucopia Organics
“The staff are friendly and helpful.Also the owners will order in whatever is required,if it is not currently on their shelves.”
TARANAKI: Down to Earth
“As well as a range of healthy tasty foodstuffs and quality herbal supplements, they also provide a range of products to help with sustainable living. They have recently introduced a "bring-you-own-container" refill facility for dishwasher, shampoo and other cleaners. However the best thing about this store is the excellent service. I'm always greeted with a smile and friendly word, offers of help, etc. It is always a pleasure to shop here.”
MANAWATU-WANGANUI: Margaret and Vijay - Maxwells Line Four Square
“Margaret and Veejay go out of their way to make sure customers get the freshest fruit and veggies in town and if they don't have what you want will ring around to source it for you. Despite being robbed and stabbed in daylight, they were open for business as usual the next day. They are held in high esteem locally.”
WELLINGTON: Quoc Tran - Tutere Street Four Square
“This man got out of Viet Nam by himself when he was13, sailed on a boat and spent time in camps before coming to NZ. He could not speak english. He purchased a local dairy and over the years has totally transformed and enlarged it providing employment to a number of locals. He is the ultimate friendly shopkeeper.”
NELSON - MARLBOROUGH: Cath - Blenheim Life Pharmacy
“They deliver my prescriptions to me as I’m often unable to get them. They always make sure nothing I'm prescribed interacts with anything and they always explain how to take my meds thoroughly to me, which is important as I've had a brain stem stroke and somedays my brain is scrambled. Cath is wonderful at dropping them off for me. They do a really important and medically serious job with kindness"
CANTERBURY - WEST: Mark & Des - The Vege Shop.
“The Vege Shop on Stourbridge is just the best little local biz in town. Mark and his wife Des always have a smile and time for a yarn. We feel so fortunate to have them just around the corner. They are awesome!”
OTAGO - SOUTHLAND: John Swindlehurst - A&J Services
“John is fantastic!!! He does everything from carpet repairs to chimney sweeping and pest control. I have him listed in my phone as John Everything! He has a brilliant attitude and has even come on public holidays at short notice.”
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