BUYING PET FOOD
I was going down to Animates in person today to get pet food, but I received an email saying all Animates purchases must now be ordered online which is understandable with the Covid regulations. Before the lockdown, Animates offered an ongoing promotion of 15% off your next purchase, but now that is not offered with online ordering unless you click "repeat delivery" of so many weeks and you only get free shipping to your home if you buy $79 or more. I also can't buy my regular 12 for $24 cat sachets that has been available in-store for some time. There are no discounts that I usually see in-store for what I purchase. I requested Click and Collect which was specified as an option from certain stores, but it is automatically shipping to me with no explanation. I need the food now and they say they will honour click and collect if your order is urgent for your pet's well being. I now maybe waiting a couple of weeks. I am not going to pay a Shipping Fee on say a couple of sachets when I can save that by picking up in person. I have written to Animates with these concerns, but just letting fellow pet owners know what I have discovered. So shop carefully online with anything folks. You maybe charged more as we have seen in the media with supermarkets or the regular specials may not be available.
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