286 days ago

I overpaid my bill, can I get a refund?

Hira Siddiqui from Citizens Advice Bureau Pakuranga/Eastern Manukau

💸 If you overpaid your bill and your account is in credit, the supplier may refund you. Suppliers’ terms and conditions may include:
👉 the amount your account must be in credit before you can request a refund
👉 a limit on the number of refunds you can request in a 12-month period
👉 the conditions that must be met for a cash refund.

Retailers, businesses, sellers, vendors or organisations have different rules about refunds, so you should check their terms and conditions or speak to someone in their accounts department. If the supplier has to pay a transaction fee to refund you, those fees may be taken out of the amount you get back.

You could also gather all your supporting documents that prove your claim. For example, your bank statement, which highlights the overpayment, relevant invoices or a copy of your credit contract.

ℹ️ For more information on alternatives to receiving cash back or situations where you may not be entitled to a refund, visit: cab.org.nz/article/KB00044622

Original post credit: Citizens Advice Bureau New Zealand . cab.org.nz

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More messages from your neighbours
11 days ago

Have you got New Zealand's best shed? Show us and win!

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Once again, Resene and NZ Gardener are on the hunt for New Zealand’s best shed! Send in the photos and the stories behind your man caves, she sheds, clever upcycled spaces, potty potting sheds and colourful chicken coops. The Resene Shed of the Year 2026 winner receives $1000 Resene ColorShop voucher, a $908 large Vegepod Starter Pack and a one-year subscription to NZ Gardener. To enter, tell us in writing (no more than 500 words) why your garden shed is New Zealand’s best, and send up to five high-quality photos by email to mailbox@nzgardener.co.nz. Entries close February 23, 2026.

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3 days ago

Poll: Should the government levy industries that contribute to financial hardship?

The Team from Neighbourly.co.nz

As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙

One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.

So we want to hear what you think:
Should the government ask these industries to contribute?

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Should the government levy industries that contribute to financial hardship?
  • 59.2% Yes, supporting people is important!
    59.2% Complete
  • 25.6% No, individuals should take responsibility
    25.6% Complete
  • 15.2% ... It is complicated
    15.2% Complete
774 votes
6 days ago

Cat litter for sale.

Edit Dora from Pakuranga

My cat crossed the rainbow bridge and left this behind,
2 bags unopened.
1 bag opened,unused.
Extra cat litter and tray.
All for $35.

Any interest is greatly appreciated.
Contact me on on 021 1900860 if interested.

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