1174 days ago

Watercare ups charges yet delivers appalling service

Barbara from Northcote

Has anyone had similar experiences with Watercare of late?
On 3 May this year, Watercare reported a leak at our property. I employed plumbers to find and repair the leak. The cost was nearly $1000. As it turned out, the leak was Watercare's problem. After 11 weeks and umpteen emails to them, they have failed to reimburse me for my costs.
Phil Goff, in a recent public statement, spoke of Watercare's ''accountability'' and ''responsiveness.'' Watercare's Chief Customer Officer, Amanda Singleton, describes herself as ''a passionate customer advocate'' and being responsible for ''all customer touch points'' (whatever they are) ''in the business.'' After this month's increases to water charges - with yet more to come - it feels as if they're taking us for fools.

More messages from your neighbours
1 day ago

Poll: Is dumping an issue in your neighbourhood?

The Team from Neighbourly.co.nz

There's nothing worse than strolling around the streets in your neighbourhood and seeing dumped rubbish.

Have you noticed this in your area? What could we do to combat this around the country?

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Is dumping an issue in your neighbourhood?
  • 42.2% Yes, I've seen some illegal dumping
    42.2% Complete
  • 57.1% No, our neighbourhood is pretty good
    57.1% Complete
  • 0.8% Other - I'll share below
    0.8% Complete
529 votes
11 days ago

Poll: What special qualities should a 5-star New Zealand airport hotel at our largest international airport have?

Pullman Novotel

Te Arikinui Pullman Auckland Airport is New Zealand’s only 5-star airport hotel, given its incredibly close proximity to the airport, the convenience of walking to the airport is a major highlight but there are plenty of other features that make it special. Find out more

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What special qualities should a 5-star New Zealand airport hotel at our largest international airport have?
  • 5.9% Unmatched runway views with a private lounge
    5.9% Complete
  • 45% Exceptional service from arrival to departure
    45% Complete
  • 4.8% Gourmet dining featuring New Zealand's finest, celebrating Te Ao Māori kai
    4.8% Complete
  • 37.7% A soundproof oasis with all desired amenities
    37.7% Complete
  • 6.6% Māori culture reflected throughout, creating an architectural marvel
    6.6% Complete
289 votes
20 days ago

Builder: Small - Medium Jobs

Bruce from Whole 9 Yards

During this past month I have performed many repairs, small building and upgrading jobs in several homes on the North Shore, my area work base. I’m a Sole Charge operation, all discussion and quoting, project management and product purchase, then doing the work myself.
I have a fellow builder mate to help on some of my jobs, between us we have at least 90 years experience, not bad for 2 guys. I’ve been swinging a hammer for over 5o years and Mike 40 years.
I specialise in small jobs, all those little things that should be adjusted, repaired or replaced and you keep putting off, simply because you don’t know how or where to get your maintenance brought up to scratch.


Please realise it’s a way more cost effective to keep up to date with your maintenance than leave it and find that the original problem has now helped wear out something else. Now you have more than one piece to be fixed and subsequently, you guessed it, the job will cost more.
I don’t charge for my first visit, yes, Free. We can discuss your maintenance job be it big or small.
Feel free to contact me.
bruceurlich1@gmail.com text or call Bruce 0212121480
Thanks to Google my website is broken.

The 1st Photo is from the outside in. There used to be a flower box and wall here. This now gives direct access to the garage, saving opening the roller door a couple of times a day to go to the laundry.