Auckland Transport--Please read

Brian from New Lynn

The Government has announced that New Zealand will be moving to Alert Level 2 on Thursday 14 May 2020.
This means public transport timetables have returned to normal for buses, trains and most ferries. The Ministry of Health wants passengers to still maintain physical distancing so we will need to limit the number of people who can board each bus, train, or ferry. This will reduce the number of passengers on each service. To make up for reduced capacity, we’ve called in some reinforcements; you might find yourself travelling on a bus normally used by sightseers or tourists. These extra buses will help get everyone where they need to be, quickly and safely.
When you’re on board, follow the signs showing where you can sit, and please avoid sitting next to someone you don’t know.
Registered HOP cards only
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Under Alert Level 2, regular fares apply. Please note that bus drivers won’t accept cash. Instead, you’ll need to use a registered AT HOP card to tag on and off. You need to make sure your AT HOP card is registered - this makes contact tracing easy if needed.
Cleaning our fleet
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The safety of our customers and workers is a priority, so we’re making sure all public transport is cleaned regularly. We’ve also stepped up our regime to include spot checks and antimicrobial cleaning. You’ll find hand sanitiser stations at many locations, and we encourage you to use them.
When travelling on buses
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• Cash payments for fares will not be accepted. You must use an AT HOP card.
• Use the rear door to get on and off buses.
• Tag on and off using the AT HOP card reader inside the rear door.
• If you use a wheelchair or mobility device, are vision-impaired or require driver assistance, you can still get on and off using the front door.
• Each bus will have a sign showing the number of passengers it can carry.
School buses
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AT school bus services will operate during Alert Level 2. Following the Government’s guidelines, physical distancing measures will be different from our public transport services but standing on buses will not be permitted. Working closely with the schools, AT have several measures to support contact tracing for students. Hand sanitiser will be made available for students boarding and departing the bus, in addition to the bus being cleaned in accordance with Government guidance. We recommend that parents wait with their child(ren) at the bus stop until they can see if the bus has enough room for their child(ren).
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