375 days ago

10 ways to shop smart on Black Friday

Brian from Mount Roskill

With big sales being promoted this Black Friday (25 November), it can be easy to get caught up in the hype. Here are our top tips to make sure you’re getting a good deal.

1. Check the Black Friday deal is really a bargain. Compare prices online to make sure another shop isn’t selling the item cheaper. Don’t buy something “just because” the store claims it’s on special.

2. Know the 3 Rs and forget the extended warranty. In most cases, an extended warranty isn’t worth it – you’ll be paying for cover you already have under the Consumer Guarantees Act. The shop has to repair or replace faulty goods, or provide a refund, even if the item you bought was on sale.

3. Make the right choice. If you change your mind about a purchase, the retailer doesn’t have to take it back. Check out our product tests to help you pick the best buys.

4. Don’t forget your chargeback rights. Bought something online and it never showed up? Or maybe it did but was nothing like the description? If the retailer refuses to put things right, get on to your bank about a credit card or debit card chargeback. If your claim's accepted, you’ll get your money back.

5. Know who’s responsible for deliveries. Under the Consumer Guarantees Act, retailers that arrange delivery have to ensure items arrive on time and in good condition. So if an item arrives damaged, you don’t have to muck about with the courier company – the retailer must sort it out.

6. Find out where to shop for good service. There are some shops where you’re more likely to get above-par service. Our latest retailer satisfaction survey found the little guys did a better job than the big chain stores at keeping customers happy.

7. It never hurts to ask. Leave your shyness at the door when hunting for a deal. See if the salesperson will offer anything extra to sweeten the deal.

8. Think carefully before signing up for a “buy now, pay later” deal. The appeal at this time of year is understandable – you only ever have to shell out a fraction of the item’s cost upfront and pay off the rest over time. However, if you start missing payments, you’ll pay default fees.

9. Add in an exchange card. Buying a gift for someone else? Always ask the retailer for an exchange card to go with it. Retailers have no obligation to take back a present if the recipient doesn’t like it or you change your mind before giving it to them but some stores will do an exchange in the interests of good customer relations.

10. Ignore the pressure tactics. “Selling fast!” “10 others looking at this item.” “Don’t miss out!” These kinds of claims are designed to tempt you to make a purchase you wouldn’t otherwise have made. The best protection for your wallet is to resist the sales pitch.
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www.consumer.org.nz...
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More messages from your neighbours
15 days ago

What's your favourite recipe for courgettes?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.

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4 days ago

Live Q&A: Garden maintenance with Crewcut

The Team from Neighbourly.co.nz

This Wednesday, we are having another Neighbourly Q&A session. This time with John Bracewell from Crewcut.

John Bracewell, former Black Caps coach turned Franchisee Development Manager and currently the face of Crewcut’s #Movember campaign, knows a thing or two about keeping the grass looking sharp—whether it’s on a cricket pitch or in your backyard!

As a seasoned Crewcut franchisee, John is excited to answer your lawn and gardening questions. After years of perfecting the greens on the field, he's ready to share tips on how to knock your garden out of the park. Let's just say he’s as passionate about lush lawns as he is about a good game of cricket!

John is happy to answer questions about lawn mowing, tree/hedge trimming, tidying your garden, ride on mowing, you name it! He'll be online on Wednesday, 27th of November to answer them all.

Share your question below now ⬇️

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2 hours ago

Message from PM Luxon

Brian from Mount Roskill

Yesterday marks one year since the National-led Government took office and immediately got to work on reducing the cost of living, restoring law and order and delivering better health and education.

The achievements we’ve made in just one year are thanks to the resilience and determination of everyday New Zealanders.

There’s a lot more work to do, and I know many Kiwis are still doing it tough. But we have made real progress to ensure that Kiwis keep more of their hard-earned money, feel safer in their communities, can access life-changing medicines and treatments, grow their businesses, can benefit from critical infrastructure, and to help our kids achieve at school. Here are just some of the highlights from our first year in Government:

• Inflation has dropped to 2.2%, bringing relief from mortgages

• 83% of New Zealanders have received tax relief, putting more money in their back pockets

• Wages are growing faster than inflation, putting more money into Kiwis’ budgets

• 40,000 families have received FamilyBoost childcare payments to help reduce their childcare costs

• Delivered a 30% increase in Police foot patrols and a 60% decrease in ram raids

• Invested $604m in Pharmac to deliver up to 26 new cancer treatments

• Slashed the regulations holding back farmers

• Progressed the Fast Track Approvals regime to get stuff built, fast

• Led eight trade missions, delivered three trade agreements and resolved 16 barriers to trade because more Kiwi products on shelves overseas means higher incomes

• Cracked down on gangs and banned gang patches in public

• Progressed our plan for tougher sentences for serious criminals

• Banned cell phones in classrooms

• Required an hour of reading, writing and maths a day for our students

• Put in place structured literacy and maths from Term 1 next year so kids can grow the skills they need to succeed

• Invested $16.7b into health and set ambitious targets for shorter waits in the emergency department and for surgery.

My Government was elected on a promise to improve the lives of New Zealanders in the areas that matter most to them. We’re making good progress and I’m committed to keeping our promise with bold action that delivers positive results for all New Zealanders.

Thank you,

Christopher
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