360 days ago

10 ways to shop smart on Black Friday

Brian from Mount Roskill

With big sales being promoted this Black Friday (25 November), it can be easy to get caught up in the hype. Here are our top tips to make sure you’re getting a good deal.

1. Check the Black Friday deal is really a bargain. Compare prices online to make sure another shop isn’t selling the item cheaper. Don’t buy something “just because” the store claims it’s on special.

2. Know the 3 Rs and forget the extended warranty. In most cases, an extended warranty isn’t worth it – you’ll be paying for cover you already have under the Consumer Guarantees Act. The shop has to repair or replace faulty goods, or provide a refund, even if the item you bought was on sale.

3. Make the right choice. If you change your mind about a purchase, the retailer doesn’t have to take it back. Check out our product tests to help you pick the best buys.

4. Don’t forget your chargeback rights. Bought something online and it never showed up? Or maybe it did but was nothing like the description? If the retailer refuses to put things right, get on to your bank about a credit card or debit card chargeback. If your claim's accepted, you’ll get your money back.

5. Know who’s responsible for deliveries. Under the Consumer Guarantees Act, retailers that arrange delivery have to ensure items arrive on time and in good condition. So if an item arrives damaged, you don’t have to muck about with the courier company – the retailer must sort it out.

6. Find out where to shop for good service. There are some shops where you’re more likely to get above-par service. Our latest retailer satisfaction survey found the little guys did a better job than the big chain stores at keeping customers happy.

7. It never hurts to ask. Leave your shyness at the door when hunting for a deal. See if the salesperson will offer anything extra to sweeten the deal.

8. Think carefully before signing up for a “buy now, pay later” deal. The appeal at this time of year is understandable – you only ever have to shell out a fraction of the item’s cost upfront and pay off the rest over time. However, if you start missing payments, you’ll pay default fees.

9. Add in an exchange card. Buying a gift for someone else? Always ask the retailer for an exchange card to go with it. Retailers have no obligation to take back a present if the recipient doesn’t like it or you change your mind before giving it to them but some stores will do an exchange in the interests of good customer relations.

10. Ignore the pressure tactics. “Selling fast!” “10 others looking at this item.” “Don’t miss out!” These kinds of claims are designed to tempt you to make a purchase you wouldn’t otherwise have made. The best protection for your wallet is to resist the sales pitch.
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www.consumer.org.nz...
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More messages from your neighbours
15 minutes ago

Harbour Bridge lane closure - protests

The Team from Neighbourly.co.nz

The Treaty Principles Bill was introduced to parliament last week and could have ramifications on the partnership between the Crown and Māori.
Hīkoi mō te Tiriti (March for the Treaty of Waitangi) set off from Cape Rēinga on Monday morning and is expected to reach Wellington next Tuesday. It has now passed through Kaitaia, Kawakawa, Whangārei, Dargaville and is passing through Auckland on Wednesday.

What you need to know today:
- The hīkoi is due to cross the Auckland Harbour Bridge about 9.30am on Wednesday. Two northbound lanes will be closed at some point before the crossing, and remain closed during it.
- NZTA shared at 8:50am Wednesday:
'Curran St northbound on-ramp will be closed shortly, with two northbound lanes on the Harbour Bridge expected to close from approx 9.30am this morning. Allow extra time for likely delays through this area.'
- The hīkoi is expected to go across the Harbour Bridge, in a controlled fashion before marching through parts of the CBD towards Okahu Bay.
- Auckland commuters should expect traffic disruption in vicinity of both sides of the Harbour Bridge.

Stuff reporter Steve Kilgallon was at Stafford Park on the north side of the Harbour Bridge at 8.30am Wednesday and shared:
"I just walked through Stafford Park, where there’s about 400-500 people quietly assembled and more arriving; and about 20 police standing over near the motorway off ramp. Lot of Tino Rangatira flags in evidence, local streets very busy with parked cars."
Police have shared that they will respond accordingly to any issues that may arise along the route.

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17 minutes ago

What's your favourite recipe for courgettes?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.

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21 hours ago

Poll: Do you think NZ should ban social media for youth?

The Team from Neighbourly.co.nz

The Australian Prime Minister has expressed plans to ban social media use for children.

This would make it illegal for under 16-year-olds to have accounts on platforms including TikTok, Instagram, Facebook and X.
Social media platforms would be tasked with ensuring children have no access (under-age children and their parents wouldn’t be penalised for breaching the age limit)
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Do you think NZ should follow suit? Vote in our poll and share your thoughts below.

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Do you think NZ should ban social media for youth?
  • 85.1% Yes
    85.1% Complete
  • 13.4% No
    13.4% Complete
  • 1.5% Other - I'll share below
    1.5% Complete
611 votes