336 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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More messages from your neighbours
14 hours ago

Dry cleaners mt Roskill

Katrina from Mount Roskill

Hello our fellow neighbors I was hoping someone would know where the old dry cleaners we had up at the lights on dominion road have moved to?? I was out of town and when I came back they were gone .... I had some items that I would really love to get back but if only I new where they moved to or how to get In Touch with the owners to see what they did with our clothes if they closed down or moved elsewhere? Any updates or news about it would be amazing neighbors. Have a great day

21 days ago

Poll: As a customer, what do you think about automation?

The Team from Neighbourly.co.nz

The Press investigates the growing reliance on your unpaid labour.

Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.

We want to know: What do you think about automation?
Are you for, or against?

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As a customer, what do you think about automation?
  • 9.3% For. Self-service is less frustrating and convenient.
    9.3% Complete
  • 43.5% I want to be able to choose.
    43.5% Complete
  • 47.2% Against. I want to deal with people.
    47.2% Complete
2445 votes
7 days ago

New BEGINNERS LINEDANCING CLASS

Annette from Mount Roskill

Epsom Methodist church
12 pah Rd GREENWOODS cnr. Epsom
Monday 9th February 7pm - 9pm
Tuesday 10th February 10am -11am
Just turn up on the day