Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Poll: Should we ditch daylight saving? 🕰️
First introduced in New Zealand in 1927 with the passing of the Summer Time Act, it's what we know as 'Daylight Saving' and this year it ends on the first Sunday in April.
While we do get to sleep in this time around, some people would like to scrap the clock tinkering for good.
And why? Some evidence suggests the time changes are bad for our health as they mess with sleep patterns leading to short-term fatigue and affecting mood. Meanwhile the hour change is frustrating for farmers and a nightmare for getting the littlies to sleep. But what's your take?
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41% Yes - get rid of the clock changes
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57.3% No, I enjoy it
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1.7% Other - I'll share below
Don't overthink this riddle...
I have a silver sole
but no feet,
I make my living by bringing the heat.
What am I?
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
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URGENT - Roaming Cat Disturbing our Rest During Silent Hours !
Tēnā koe (Hi) Neighbours,
First and foremost, I wish to bring to your attention an ongoing concern regarding the repeated presence of roaming cats within our property boundary during both daytime and nighttime hours. Previously, one cat had been entering our property in this manner; however, more recently, a second cat has also begun accessing our backyard and roof area.
On one occasion, late at night or in the early hours of the morning, I was unable to sleep due to persistent noise on our roof, which clearly appeared to be caused by the cat. On another evening, while having dinner, I directly observed the cat entering our backyard, climbing onto our veranda, and subsequently moving onto the roof.
Notwithstanding this, members of our household experience asthma, eczema, and allergy-related sensitivities, and the continued presence of roaming animals within our immediate living environment is adversely affecting our health and well-being, thereby creating unnecessary disturbance and avoidable risk within our residential space.
I therefore respectfully request that appropriate steps be taken to ensure pets are properly supervised and prevented from entering neighbouring properties.
Thank - you.
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