Chicken Gizzards!
Kia ora Neighbours
I purchased a pack of chicken gizzards from Pak n Save, Royal Oak on Fri 19 April 2024. The net weight of the packet was 1.280Kg. Up on cleaning the gizzards before cooking, I removed 330g of inedible portions. I consider this as fraud because the store charged me for 1.280Kg of gizzards but sold me 950g for the price (photos attached-inedible bits circled in blue).
I took up with matter with Pak n Save, Regional Office and they forwarded my complaint to the Royal Oak store for investigation. The Royal Oak Pak n Save have advised that they are discussing the matter with their supplier, Tegel. During the communication, it was stated by the store that in the week beginning 15 April, they sold 104 packets of chicken gizzards and have not had any other complaints.
If anyone else has purchased Chicken Gizzard from Pak n Save, Royal Oak, have discovered inedible bits in the packet and think that this practice needs to stop as it is resulting in customers being overcharged, please raise the issue with Pak n Save, Royal Oak.
Thank you!
Sunita
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