What can you do about that bill?
If you experience a billing issue, you should talk to your provider first. For extra help, you can talk to TDR – your free and independent complaint service.
Almost 40% of complaints received by TDR in 2022 were about bills. Whether it’s a broadband, mobile or home phone billing issue, it’s free to resolve your complaint with TDR. It’s easy too – you can contact TDR online or by phoning 0508 98 98 98 – and we’ll start working with you and your provider.
New Year, New Questions You Won’t Solve!
I get smaller every time I take a bath.
What am I?
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What it feels like speaking with a MAGA American:
Me: “Your total is $44.19. Cash or card?”
The customer hands me a credit card but the chip inside it has been hole-punched out.
Me: “Uh, I don’t think this will work.”
Customer: “Why not? It hasn’t expired and I have money in my account.”
Me: “Sir… the chip is gone.”
Customer: “I didn’t want the chip.”
Me: “The card won’t work without it.”
Customer: “It just means I can’t enter my PIN, but you can still swipe it.”
Me: “I don’t think it will work, sir.”
Customer: “Just swipe it.”
I swipe it to prove a point.
Me: “It’s not working, sir.”
Customer: “Then you’re doing it wrong. Swipe it again!”
I do so again with the same result.
Customer: “Maybe you should swipe it so that the magnetic strip isn’t the thing being swiped?”
Me: *Swiping it as suggested.* “Sure, why not? About as much chance of it going through without the magnetic strip as there is without the chip – oh look, it didn’t work.”
Customer: “Your machine must be broken!”