2556 days ago

How do you deal with customer complaints?

UHY Haines Norton Henderson

Hi Neighbours
We've been looking at the topic of customer complaints and how to turn them into a positive for your business. Attached is our latest article with our thoughts on this. If you're a business owner, how do you handle complaints? If you're a customer, how would you like them to be handled? We'd love to hear about some of your good experiences.

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More messages from your neighbours
3 days ago

A Neighbourly Riddle! Don’t Overthink It… Or Do?😜

The Riddler from The Neighbourly Riddler

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

If you multiply this number by any other number, the answer will always be the same. What number is this?

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1 day ago

Poll: Should the government levy industries that contribute to financial hardship?

The Team from Neighbourly.co.nz

As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙

One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.

So we want to hear what you think:
Should the government ask these industries to contribute?

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Should the government levy industries that contribute to financial hardship?
  • 60% Yes, supporting people is important!
    60% Complete
  • 24.5% No, individuals should take responsibility
    24.5% Complete
  • 15.5% ... It is complicated
    15.5% Complete
490 votes