House Insurance In Case Of Natural Disaster
⚠️ If you do not have house insurance, you will not have cover against damage caused by a natural disaster. ⚠️
If you have home insurance with fire damage cover, you are covered for damage caused by natural hazards
If you have house insurance that includes cover against damage by fire, you will have cover for:
• your home
• buildings, such as garages
• some of the essential services, such as water, sewerage and power and
• some of your land.
Examples of natural hazards are earthquakes, tsunami, landslides and volcanic activity.
If your home and property is damaged by storms or flooding, you only have limited land cover. This means you will have to claim against your home insurance for damage to your home and other buildings.
If your house is damaged by a natural hazard you need to contact your insurer as soon as possible.
You need insurance documentation, and evidence to support your claim:
When you contact your insurer, tell them about the damage and confirm with them what documentation they need from you. For example, they will need your policy number.
Gather evidence to support your insurance claim:
• Take photos of any damage before you repair, move or remove anything, especially if you are disposing of it. Read the guidelines on taking photos as evidence:
www.naturalhazards.govt.nz...
• If you need to get urgent repairs done, talk to your insurer first to check whether your insurance policy will cover the costs. Take before and after photos, photograph anything which is being thrown away and keep a copy of the quotes and invoices for the repairs.
• Put off cleaning up at least until you have done the above (maybe wait until after the insurance assessor has visited). List and photograph the perishable items before you dispose of them. Learn about making urgent repairs and making your home safe: www.naturalhazards.govt.nz...
Info credit: Citizens Advice Bureau NZ | www.cab.org.nz...
Image credit (altered): RNZ
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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