Having money problems? Here's what you can do
There are a number of supports available to help people who are struggling with debt or inadequate income. If you’re in this situation, you might be entitled to some assistance.
📌 If you have lost your job or are unable to work, you may be eligible for a benefit from Work and Income.
Work and Income also provide financial assistance for people in work or not on a benefit who are struggling to cover basic costs. Work and Income may help with costs such as dental treatment, power bills, food, school costs, bond for your landlord etc.
If you have children, you can check you are getting your correct entitlement through Inland Revenue (IRD) - such as FamilyBoost or Working for Families.
If you have health or disability costs, you may qualify for assistance from Work and Income to help cover these costs e.g. through a Community Services card, Pharmaceutical Subsidy card, Total Mobility Card etc.
Other costs you may be able to get help with (whether that's through Work and Income, Inland Revenue, your service provider, or another source) include accommodation costs, funeral costs, student loan repayments, and credit contracts debt.
👉 If you need immediate emergency assistance with food or other essentials, you can contact the CAB, and a volunteer will put you in touch with appropriate services. Call our free phone number 0800 367 222, contact us via our website cab.org.nz or visit your local CAB (no appointment needed).
For more advice on details, visit: cab.org.nz/article/KB00039839
Original post credit: Citizens Advice Bureau NZ
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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