Need help? Ask us.
Daily life can sometimes bring us questions, issues and challenges that are tricky to deal with on our own. It’s good to have a place to go where you can get help with this stuff, where it won’t cost you anything, and the help is confidential and non-judgemental.
CAB is that place. We will awhi you (show support) with information and advice and connect you with any specialist services you may need. We will help you understand what your rights are and can help you with your next steps.
It doesn’t matter what your issue is – employment, renting, a relationship matter, an immigration issue, or a consumer problem – we’re here to help you.
You can contact us through our CAB freephone number 0800 367 222, pop in to see us at 7 Aylesbury Street, Pakuranga (no appointment needed) or visit our website at cab.org.nz to kōrero (speak) with us online or email us.
We have a team of trained CAB volunteers delivering our service of information and advice to the public. This means when you come to us for help, you get to speak with a real person if you want to.
You don’t have to be a New Zealand citizen or resident to get help from us. We’re here for everyone.
No matter who you are; if you need help and don’t know who to ask – ask us!
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🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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