J
1904 days ago

Council Call Centre

Jay from New Lynn

Is anyone else having trouble getting things dealt with via the council call centre? Just one example: After a very lengthy hold listening to dire last century NZ songs, I spent half an hour detailing an issue which the operator recorded. She then said she'd get back to me. Several hours later she phoned back and said that she'd spoken to "dispatch" and "they don't deal with this". She then hung up without giving a Job no. Lately other attempts to contact the call centre have resulted in complaints not being accurately recorded resulting in time being wasted by council officers. I now prefer to bypass the call centre entirely. And not all issues can be dealt with via the council website Report a Maintenance Issue form.

More messages from your neighbours
1 day ago

Poll: Should the government levy industries that contribute to financial hardship?

The Team from Neighbourly.co.nz

As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙

One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.

So we want to hear what you think:
Should the government ask these industries to contribute?

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Should the government levy industries that contribute to financial hardship?
  • 60.6% Yes, supporting people is important!
    60.6% Complete
  • 23.5% No, individuals should take responsibility
    23.5% Complete
  • 15.9% ... It is complicated
    15.9% Complete
315 votes
1 day ago

A Neighbourly Riddle! Don’t Overthink It… Or Do?😜

The Riddler from The Neighbourly Riddler

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

If you multiply this number by any other number, the answer will always be the same. What number is this?

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1 day ago

Outdated 'Recent Notices in New Zealand'

Fiona from Henderson

Can anyone here or from Neighbourly.co.nz please explain to me why we have the so called ''Recent Notices in New Zealand' a.k.a. death notices tab here on Neighbourly when if fact, the most recent death notice is from 2023?
I don't know if anyone has used this tab recently, if ever, I only used when looking for a friend's recent death notice.
If this isn't going to be updated or in fact be what they say it is, 'Recent Notices in New Zealand', then please replace it with something we can all access with up to date information, maybe bring back the groups option - just a thought.
Any ideas people?