If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Five winners this week...
Congratulations to these winners of our $100 Warehouse vouchers:
Damon Facoory from Whanganui
Rachelle Reihana from Frankton
Sonia Columb from Aranui
Elise Volwieler from Motueka
Vera Zheng from Te Atatu
Winners, claim your $100 Warehouse voucher before 13 August. Get in touch here
Happy Tuesday neighbours, here's a riddle to get your mind going.
I am beautiful, up in the sky.
I am magical, yet I cannot fly.
To some I bring luck, and to some, I bring riches.
The boy at my end does whatever he wishes.
What am I?
Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.
Want to stop seeing riddles in your newsfeed? No worries! Simply head here and click once on the Following button.
Poll: Should you ask before planting tall shrubs/trees near your property line?
It may be fine now but in a few years trees can block out light or views for neighbours.
Do you think neighbours should ask before they go ahead and plant these?
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69% Yes, always ask
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29.9% No
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1.1% Other - I'll share below!
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