If the warranty has ended, it doesn't mean your rights have!
When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.
The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.
If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.
Poll: Does a savoury scone require cheese on top, or folded inside?
Help settle the great kiwi debate ... cheese on top, or folded inside?
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75.4% Inside!
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24.6% On top!
💡 A Little Brain Buzz for You⚡
I have two faces, but show you only one.
I once had guests, but now have none.
I’m rarely bloody and seldom blue.
I’m often promised and sometimes new
(Trev from Tamatea kindly provided this head-scratcher ... thanks, Trev!)
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
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Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
Our Auckland clinics are accepting new patients
Hi neighbours – it’s the healthcare team from The Doctors!
Sick of long wait times for an appointment? Searching for a GP that sees you as a person rather than a number?
We have 20+ practices in Auckland, and they’re all accepting new patients. Find a new GP to suit you today.
Easily enrol online – in just 2 minutes, no app download or paperwork required!
Come down and meet your healthcare team at The Doctors, and experience high quality, accessible healthcare.
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