NZ POST--Kiwis really have been shopping up a storm, and we received the highest number of domestic parcels last week than in any other week in NZ Post’s history. To put this into perspective, we’re receiving on average over 200 parcels every minute.
As we moved through Alert Level 3 and more retailers started operating again, we’ve seen a huge increase in the number of parcels that we need to deliver around the country. Combined with physical distancing, this means things are a little slower right now and it is taking longer to get your parcels to you. Most of our parcels are being delivered within two to three working days but in some cases, we are seeing delays of up to five working days (and a little longer with some international parcels). While we’ll continue to pull out all the stops to get your parcels to you as quickly as possible, we expect this volume to continue over the coming weeks, so there will be ongoing delays. We know that the parcels you’re waiting for are important to you. Our expanded contact centre teams are working overtime and doing everything they can to answer your queries as quickly as possible. Please help us out by checking our FAQs first if you have any questions and only call us if your parcel has been delayed longer than five working days. Rest assured that while there may be a delay, we will get your parcel to you as soon as we possibly can.
Here are just some of the things we’re doing to make sure Kiwis get their parcels:
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***11 sites across the country processing 24/7
***All possible warehouses across the country sorting and processing
***Approximately 200 extra vehicles
***Parcels delivered 7 days a week
***An additional 3,000 containers to transport parcels around the country
***Teams delivering hundreds of thousands of parcels some days
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🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
Denim, but make it one-of-a-kind 💙
Not every pair of jeans makes it to the rack... but that doesn’t mean their story ends there. Our talented volunteer Annie has been transforming damaged denim into handcrafted bags, hats and aprons in our Onehunga SPCA Op Shop ✂️🧵
This latest batch even features her own hand-sewn designs, and customers have been loving them, they sell almost as soon as they hit the shelf!
It’s creativity, sustainability and community all stitched together, helping animals in need 🐾
📍 217 Onehunga Mall, Onehunga
🕘 9am–5pm, 7 days
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