2702 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
12 minutes ago

Share your favourite main crop potato recipe and win a copy of our mag!

William Hansby Reporter from NZ Gardener & Get Growing

Love potatoes? We will give away free copies of the May 2026 issue to readers whose potato recipes are used in our magazine. To be in the running, make sure you email your family's favourite way to enjoy potatoes: mailbox@nzgardener.co.nz, by March 1, 2026.

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9 hours ago

Auckland Seniors & Travel Expo

Seniors & Travel Expo

Neighbourhood locals are invited to the Auckland Seniors & Travel Expo, a relaxed and welcoming event bringing lifestyle, leisure, and travel together under one roof. Meet 50+ exhibitors showcasing travel ideas, retirement living, mobility solutions, health services, finance, and local clubs. Enjoy live music from Kulios, café seating, door prizes, and be in to win a Luxury Beachfront Escape for Two to Rarotonga.

North Harbour Stadium
28 February & 1 March
10:00am – 3:00pm
$10 entry
More Info & Tickets

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19 days ago

Have you got New Zealand's best shed? Show us and win!

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Once again, Resene and NZ Gardener are on the hunt for New Zealand’s best shed! Send in the photos and the stories behind your man caves, she sheds, clever upcycled spaces, potty potting sheds and colourful chicken coops. The Resene Shed of the Year 2026 winner receives $1000 Resene ColorShop voucher, a $908 large Vegepod Starter Pack and a one-year subscription to NZ Gardener. To enter, tell us in writing (no more than 500 words) why your garden shed is New Zealand’s best, and send up to five high-quality photos by email to mailbox@nzgardener.co.nz. Entries close February 23, 2026.

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