2121 days ago

If the warranty has ended, it doesn't mean your rights have!

Sacha Green from Citizens Advice Bureau New Zealand

When you buy goods you have rights that protect you even if the warranty has expired. A warranty is extra to the protections in the Consumer Guarantees Act (CGA) and can’t override or replace these. This means a retailer can't just say you're out of luck because the warranty period has ended.

The CGA says that products have to be of an acceptable quality which means they must be fit for purpose (or do what they're made to do), last for a reasonable amount of time, be safe, and be free from any minor defects. What is “acceptable quality” is based on what you could reasonably expect taking into account things like the nature of the goods, what you paid for them, and any particular statements made about the goods.

If you have a problem with something you’ve bought and the warranty period has ended, you might still be entitled to have it repaired or replaced. Check out our information on your rights as a consumer or phone CAB on 0800 367 222.

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More messages from your neighbours
7 hours ago

Happy Monday neighbours, this one is a two-parter, can you figure it out?

Riddler from The Neighbourly Riddler

What breaks yet never falls, and what falls yet never breaks?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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7 hours ago

2024 ARTS CANTERBURY ART SHOW

Arts Canterbury

9th - 11th of August more than 80 LOCAL artists will be exhibiting at the 2024 Arts Canterbury Art Show at The Cashmere Club, 50 Colombo Street,Christchurch.

OPENING NIGHT:7pm Friday 9th of August with tickets available from Eventbrite.

At the opening receive a complimentary drink and nibbles, enjoy the first opportunity to purchase the art and meet the artists.

SATURDAY/SUNDAY: 10am-4pm - gold coin donation on the door.

“Low sensory hour” Sunday 11th of August 9 - 10am with reduced noise, lighting and distractions during this time.
Find out more

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3 days ago

Happy Rāmere neighbours! Here's a riddle to start your weekend off right.

Riddler from The Neighbourly Riddler

People make me, save me, change me, raise me. What am I?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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