20 days ago

Have a gift voucher of a store that has closed?

Hira Siddiqui from Citizens Advice Bureau Pakuranga/Eastern Manukau

💳🎁If you have a gift voucher or card for a shop that has closed down, you may not be able to use it or claim your money back. If there is a receiver, you could try and ask to use your voucher or make a claim as an unsecured creditor.

Receivers do not legally have to accept your voucher, but they might agree to if you ask. An unsecured creditor is someone who is owed money by a person or a company. The business will have to prioritise paying back their secured creditors, so you will only get what you are owed if there is enough money left after the secured creditors have been paid.

If the gift voucher was paid for by credit card, then the person who paid for the gift voucher can ask their credit card company for a chargeback.
To minimise the risk of losing your money, if you are given a voucher use it as soon as possible.

If you are buying a voucher:
👉pick vouchers that work across multiple retailers or services - for example, fuel vouchers or trade-association vouchers
👉ask the store if they have a trust account to protect voucher holders in the event of the store closing down.

For more information, visit cab.org.nz/article/KB00000401

[Image description: A ‘Sorry We are closed’ sign hanging on a door. Text reads, "I have a gift voucher to a shop that has closed down. What are my rights?"]
Original post credit: Citizens Advice Bureau: cab.org.nz

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More messages from your neighbours
5 hours ago

Scam Alert: Fake information regarding December Bonuses from MSD

The Team from Neighbourly.co.nz

The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’

If you get suspicious communication, please contact Netsafe.

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1 day ago

Poll: Are Kiwis allergic to “exuberance”? đŸ„

The Team from Neighbourly.co.nz

In The Post’s opinion piece on the developments set to open across Aotearoa in 2026, John Coop suggests that, as a nation, we’re “allergic to exuberance.”

We want to know: Are we really allergic to showing our excitement?

Is it time to lean into a more optimistic view of the place we call home? As big projects take shape and new opportunities emerge, perhaps it’s worth asking whether a little more confidence (and enthusiasm!) could do us some good.

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Are Kiwis allergic to “exuberance”? đŸ„
  • 41.6% Yes
    41.6% Complete
  • 31.8% Maybe?
    31.8% Complete
  • 26.6% No
    26.6% Complete
425 votes
22 days ago

Some Choice News!

Kia pai from Sharing the Good Stuff

Many New Zealand gardens aren’t seeing as many monarch butterflies fluttering around their swan plants and flower beds these days — the hungry Asian paper wasp has been taking its toll.

Thanks to people like Alan Baldick, who’s made it his mission to protect the monarch, his neighbours still get to enjoy these beautiful butterflies in their own backyards.

Thinking about planting something to invite more butterflies, bees, and birds into your garden?

Thanks for your mahi, Alan! We hope this brings a smile!

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