207 days ago

Safer Online Banking in NZ: What You Need to Know

Hira Siddiqui from Citizens Advice Bureau Pakuranga/Eastern Manukau

Safer Online Banking in New Zealand: What You Need to Know ๐Ÿ’ฐ

Great news for online banking users in New Zealand! Banks are now required to use the Confirmation of Payee (CoP) system. This new feature significantly enhances security by making it easier to verify payment details, helping you avoid accidentally paying the wrong person or falling victim to a scam.

What if You Accidentally Pay the Wrong Account?
Even with enhanced security, mistakes can happen. If you accidentally transfer money to the wrong account, here's what you should do:

๐Ÿ‘‰ Act Immediately: Contact your bank as soon as you realise the error.
๐Ÿ‘‰ Bank's Role: Banks' ability to reverse payments varies. In most cases, they'll need permission from the recipient to retrieve your money. If consent is given, your funds will be returned.
๐Ÿ‘‰ No Consent? Next Steps: If the bank can't get consent to reverse the transaction, you might need to escalate. For claims up to $30,000, the Disputes Tribunal is your next step. For amounts over $30,000, you'll need to make a claim at the District Court.
๐Ÿ‘‰ Invalid Account Numbers: If you type in an invalid account number, your bank should be able to reverse the transaction, and you typically get your money back within a few business days.
๐Ÿ‘‰ Fees Apply: Be aware that your bank will likely charge a fee for their payment retrieval or credit recovery service, even if they're unable to get your money back.

This new CoP system is a welcome step towards greater financial security for everyone in New Zealand. Stay vigilant and know your rights!

Info credit: Citizens Advice Bureau NZ

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More messages from your neighbours
1 day ago

Poll: ๐Ÿ—‘๏ธ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

The Team from Neighbourly.co.nz

Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.

We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?

Keen for the details? Read up about the scrapped collection trial here.

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๐Ÿ—‘๏ธ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
  • 82.1% Same!
    82.1% Complete
  • 17.9% Would have liked to try something different
    17.9% Complete
145 votes
26 days ago

Some Choice News!

Kia pai from Sharing the Good Stuff

Many New Zealand gardens arenโ€™t seeing as many monarch butterflies fluttering around their swan plants and flower beds these days โ€” the hungry Asian paper wasp has been taking its toll.

Thanks to people like Alan Baldick, whoโ€™s made it his mission to protect the monarch, his neighbours still get to enjoy these beautiful butterflies in their own backyards.

Thinking about planting something to invite more butterflies, bees, and birds into your garden?

Thanks for your mahi, Alan! We hope this brings a smile!

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7 hours ago

East Auckland Christmas light displays 2025

Mark from Northpark

Please help me find other light shows and updating this list!
Times when the lights turn on/off is helpful.

Last updated: 19 December 2025 18:47.
Google map with all of these houses pin pointed: maps.app.goo.gl...

Add a display: [Google forms] forms.gle... , or comment: [Location], [Lights on/off times], [Other features].
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CONFIRMED CHRISTMAS LIGHT DISPLAYS 2025:
7 Northpark Ave, Northpark. 8pm to 10pm Mon-Thu, 8pm to 11pm Fri-Sun. Synchronized to music. Website with status/information: northparklights.remotefalcon.com... (my own light show).
6 Kookaburra Place, Botany Downs. 8:30pm to 10:30pm every night. Donations for Bellyful.
5 Ben Lomond Cres, East Gate Church Christmas Light show. 7Pm[?] to 11pm. Christmas walk-through running 18 โ€“ 23 December 7pm โ€“ 10pm.
18 Redcastle Drive, East Tฤmaki. 9:15pm to 11pm. Synchronised to music. FB page: www.facebook.com...
13 Tui Vale Road Shelly Park. 6:30pm to Midnight. Santa visiting 23rd & 24th December.
9 Drysdale Place, Somerville 8.30 to 11pm.
10 Saidia Place, Huntington Park. 8:30pm to 10:00pm.
1 Woodview Rise, Botany. 8:30pm to 11pm.
57 Palmcrest Grove, Highland Park, 7pm & overnight.
1 Palmcrest Grove, Highland Park, 7pm & overnight.
51a Paparoa Road, Cockle Bay, 8pm to 10pm, 8th Dec to 24th Dec.
111 Bradbury Road, Botany Downs. 8:00pm to 10:30pm [Assuming last year's times].
9 Cyclades Place, Shelly Park. 8:00pm to 11:00pm [Assuming last year's times].
98 Angelo Ave, Howick. On all the time.
** John Brooke Crescent, East Tamaki Heights. Unknown number of houses & times.
** Trust Place, Sunnyhills. 8:30pm to midnight. Multiple houses.
** Fern Place Beachlands. 8:00pm to midnight. Multiple houses.
** Paerata Rise, Paerata. Unknown times. Multiple houses.
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NO LIGHTS THIS YEAR (Moved or other reasons):
44 Archmillen Ave, Pakuranga Heights.
9 Harford Place, Pakaranga Heights.
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FEEDBACK REQUIRED FOR 2025.
These were confirmed in 2024:
2 Edingale Court, Flat Bush. 8:30pm to 10:30pm.
56 Sorrel Cresent, Bucklands Beach. 7:30pm to 9:00pm. Trains/miniature displays in the garage Wednesday to Sunday.
6 Rothwell Place, Sunnyhills. 8:00pm to 10:00pm.
4 Greenbrooke Drive, Flatbush. 830pm to 11:00pm.
75 Hutchinsons Road, Bucklands Beach. 9:00pm and overnight.
6A Kentville Place, Somerville. 8:00pm to 12:00am.
27 Amberwood Drive, Northpark. 7:00pm to 12:00am.
136 Kilkenny Drive, East Tamaki Heights. 8:00pm to 12:00am.
86 Sandspit Road, Shelly Park. Unknown times.
81 Tiraumea Drive, Unknown times.
29 Meadowlands Drive, Sommerville. Unknown times.
** Headcorn Place, Botany. 7:30pm to 11:00pm. Multiple houses.
****** ******
SPECIAL CHRISTMAS EVENTS 2025:
<none added so far>

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Please help find more houses and update this list!
Comment on this post.

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